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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,046 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,046 reviews
February 11, 2020
This dealership went above and beyond to get my pay ment where I needed it to be and got me the most out of my trade and everybody at the dealer was extremely friendly. where I needed it to be and got me the most out of my trade and everybody at the dealer was extremely friendly. More
by Billium375.wr
Employees Worked With
Brian Lagodna, Anthony Mazza, Alex Arnold
February 11, 2020
Superstars of preowned cars. The quality of people at this dealership is apparent with the professionalism and over all knowledge . Everyone was very friendly and courteous and The quality of people at this dealership is apparent with the professionalism and over all knowledge . Everyone was very friendly and courteous and made the purchase of my vehicle very easy. More
by blbouchard
Employees Worked With
Brian Lagodna, Renee Junga, Anthony Mazza, Caleb Herrera, Alex Arnold
February 08, 2020
Tara Browning helped me in my wife get a descent car I love it definitely drives really good even doe I couldn’t get 14 impala but got a 13 thank you Tara👌🏿💯💯. love it definitely drives really good even doe I couldn’t get 14 impala but got a 13 thank you Tara👌🏿💯💯. More
by derrickj_8881
Employees Worked With
Tara Browning
February 07, 2020
This was our first purchase through this dealership and we will definitely be back. Nothing but excellent service from everyone we encountered. A few inconveniences and together; Renee, Terry, Rachel & Ant we will definitely be back. Nothing but excellent service from everyone we encountered. A few inconveniences and together; Renee, Terry, Rachel & Anthony were able to get us what we wanted at a reasonable price! Thanks again! More
by kayla_f_1993
Employees Worked With
Renee Junga, Anthony Mazza, Terry Lange
February 07, 2020
Helpful, knowledgeable team made purchasing experience! While looking for a pre-owned vehicle, I found the Suburban Ford Team in Sterling Heights and am very glad I did! My contact there (Rachael Kuke) mad While looking for a pre-owned vehicle, I found the Suburban Ford Team in Sterling Heights and am very glad I did! My contact there (Rachael Kuke) made sure my many questions were always professionally answered and continually worked to make sure my experience was a good one. There were several additional perks Rachael and her management made available to me where they didn't have to that reassured me they had my interests at heart. I am very grateful for their concern and assistance in my purchasing decision and will always recommend them to other customers! More
by Steve
Employees Worked With
Rachel Kupke
January 31, 2020
Service was fabulous. I have een working with Rich Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. More
by Hoeftering
January 31, 2020
Alex made the buying process so easy! Between living an hour out from the lot, a cosmetic issue on the car, and having it take a week to complete the deal, Alex was super patient and informative. Everyone hour out from the lot, a cosmetic issue on the car, and having it take a week to complete the deal, Alex was super patient and informative. Everyone there was very nice and easy to work with as well. I appreciate everything Alex did for me. I would love to work with him again. More
by emilycb
Employees Worked With
Terry Lange, Jeremy Sloat, Alex Arnold
January 29, 2020
This has been the best experience I have ever had with looking for a car. The team I had was the greatest group of people. I will never go anywhere else. This is were i will stay and recommend to all my f looking for a car. The team I had was the greatest group of people. I will never go anywhere else. This is were i will stay and recommend to all my friends and family. More
by debraag61
Employees Worked With
Tom Macpherson, Hillary Adam, Paige DeFour
January 28, 2020
Derek and the whole team involved in our deal went over and above... I would recommend Derek and the Suburban Ford dealership to anyone looking for a new purchase or lease... and above... I would recommend Derek and the Suburban Ford dealership to anyone looking for a new purchase or lease... More
by Jalbensi
Employees Worked With
Derek Britton
