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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,058 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,058 reviews

January 22, 2020

I’ve personally known Derek for more than 10 years and was happy to hear that he began working at Suburban Ford of Sterling Heights. He made purchasing my new F150 soooo easy and I can’t recommend him eno More

by Chris P
Recommend Dealer
Yes
Employees Worked With
Derek Britton
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Hi Chris, we are very happy to have provided you with such a positive experience!

January 22, 2020

First time buyer at Suburban of Sterling Heights I was actually very surprised at how good the customer service was and at how organized the dealership was. My sales person Renee Junga helped me in l More

by BOZOWOZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Junga
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Your wonderful feedback and rating mean a lot to us.

January 21, 2020

Awesome Service! The team goes out of there way to make sure every experience is excellent. My experiences have always been friendly and far exceed expectations! Super More

by SkipGlide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lulewicz
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Your wonderful feedback and rating mean a lot to us.

January 19, 2020

I cannot say enough amazing things about the service from Suburban Ford of Sterling Heights. The customer service is beyond exceptional and A big Thank you to Tom MacPherson for The outstanding role he playe More

by Anna C
Recommend Dealer
Yes
Employees Worked With
Tom Macpherson
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Anna, we are very happy we could provide you with a positive experience!

January 17, 2020

Well let me start by saying, my whole experience was pleasant and enjoyable from start to finish. Alex was very knowledgeable and informative about the vehicle and the purchase process. Only thing could More

by Instructordems
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Alex Arnold
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

It's experiences like yours that really keep us motivated!

January 17, 2020

Entire experience was great. From the first visit to the last everyone was super helpful. Brian was great and truly went over and above for me. There is a reason this is the best dealership around thank you More

by remiev
Recommend Dealer
Yes
Employees Worked With
Thomas Lagassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lagodna, Jeremy Sloat, Rachel Kupke
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Remiev, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

January 16, 2020

This dealership went above and beyond for me from the time I entered to the time I left with my car. Derek Britton was incredibly helpful with every little detail and made my first time purchasing a car More

by Drbehlow
Recommend Dealer
Yes
Employees Worked With
Derek Britton
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Your wonderful feedback and rating mean a lot to us.

January 12, 2020

Saved my butt again! Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealers More

by Silverbunny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Skeltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Saelens
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Hello, we appreciate you taking the time to leave us this feedback.

January 07, 2020

Just bought a car couple months ago,I am now stranded in Georgia with a blown engine 😭. I hope warantee covers it. 2018Santa Fe Sport with 53k miles and crapped out already. I don't even know anyone in Geo More

by dennispierfelice
Recommend Dealer
No
Employees Worked With
Renee Junga
Aug 01, 2020 -

Suburban Ford of Sterling Heights responded

Good evening, we appreciate you taking the time to leave us this feedback.

January 07, 2020

Hi my name is Steve I've been dealing with suburban Ford for 10 years. I just recently came in to lease a truck and Michelle furniture was my agent she was very professional kind and courteous she she accom More

by Steve.manse
Recommend Dealer
Yes
Employees Worked With
Michele Fournier
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Hi Steve, thank you for taking the time to leave a review for us at Suburban Ford of Sterling Heights. We're happy we could meet your expectations!

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