Suburban Ford of Sterling Heights

Splendid Michael was a great help, and helped me find my dream car! A+++ for Mr. Capicchioni highly recommend! I had a great experience during my visit Michael was a great help, and helped me find my dream car! A+++ for Mr. Capicchioni highly recommend! I had a great experience during my visit More

Great service I in dropped in to see if a rear tail light that I purchased from the dealer could be installed for me, as I was having second thoughts doing it mysel I in dropped in to see if a rear tail light that I purchased from the dealer could be installed for me, as I was having second thoughts doing it myself. Brian was welcoming and courteous. He made sure I had the right part, and got me in and out quickly, as I was on my lunch hour. Brian is an asset and I hope this dealership recognizes that. More

Couldn’t have had a better experience! My mother being able to buy a vehicle after my father’s tragic accident has been the most discouraging and difficult process for my parents. After one My mother being able to buy a vehicle after my father’s tragic accident has been the most discouraging and difficult process for my parents. After one dealership letting them think they would only be able to get an old unreliable car and another never even calling them back, what they needed most was to be understood and not judged as they have been all these years since my dad’s accident. And Nathan did just that. He got to know my parents and their kids and took his time with all of us, he kept all of us informed and was knowledgeable through the whole process. I can’t begin to express what a huge impact his professionalism and personalism had on all of us. I will definitely be back to Nate to buy my next vehicle and will be referring others to him. More

Excellent dealership to work with! I recently purchased a 2017 Ford Taurus Limited. I am very happy with the vehicle, and completely satisfied with the dealership and my experience. My I recently purchased a 2017 Ford Taurus Limited. I am very happy with the vehicle, and completely satisfied with the dealership and my experience. My salesman, Nathan Wells, was polite, patient and straightforward--no hype or up selling. I had previously done a lot of research, including price, on this vehicle and the price I paid was the best possible. If you're looking to buy a used car from a dealer that is upfront with pricing and the way they do business, I highly recommend Suburban Ford of Sterling Heights and Nathan Wells as a salesman. More

Helped us find the right car Mike was very good at working with us to find the car that fit our needs. We returned to finalize our purchase on Mike's day off and Marcus did a g Mike was very good at working with us to find the car that fit our needs. We returned to finalize our purchase on Mike's day off and Marcus did a great job helping us finish up. More

Above & Beyond Salesman Mike has went above & beyond for me in finding the right car for me and worked with my budget/ financial situation. Peak professionalism and sense of Mike has went above & beyond for me in finding the right car for me and worked with my budget/ financial situation. Peak professionalism and sense of security dealing with this guy!!! Do not hesitate doing business with Mike! Thanks again Rico More

F-150 Repair Excellent and professional experience as always! I have dealt with Brian and Suburban Ford for many years and have never been disappointed with the qu Excellent and professional experience as always! I have dealt with Brian and Suburban Ford for many years and have never been disappointed with the quality of service and professionalism that I have experienced! My family and I are lifetime customers! Guaranteed! Brian is a class act and an asset to your establishment! Thanks! More

Choose Marcus – you’ll be glad you did Want the absolute BEST car-buying experience of your life? Choose Marcus Martin. Two days ago, I finalized a used-car purchase at Suburban Ford, Want the absolute BEST car-buying experience of your life? Choose Marcus Martin. Two days ago, I finalized a used-car purchase at Suburban Ford, and here’s what I can promise you ... Marcus is honest. Patient. Smart. Professional. Reliable. Sincere. And he will do whatever it takes to help you get the bargain you need on the car you want. No hassles. No pressure. No game-playing. On top of all that, Marcus is a genuinely nice guy, to boot. When I flew in from the Midwest to take delivery of my car, Marcus picked me up at the airport - on his day off. Plus, during our 45-minute drive to the dealership, Marcus gave me a mini travelogue-tour of Detroit, complete with the history and stories behind every point of interest. Very cool, indeed. Simply put, when I’m in the market for another used car, I will be calling Marcus Martin. You should too. More

2018 Ford F-150 limited / Silver Upon stumbling across their dealership on the Internet, I checked out their inventory, and they had, BY FAR, the most extensive inventory of 2018 Silv Upon stumbling across their dealership on the Internet, I checked out their inventory, and they had, BY FAR, the most extensive inventory of 2018 Silver F-150's, for sale. Rachel, via the Internet Sales Staff, responded quickly, and politely. I had been dealing with Tim, and Michele, on different vehicles in stock. But alas, two out of my three selections were sold. They had agreed to hold a vehicle for me, until I was able to road trip from the Cleveland area, approximately three hours away. Michele was SUPERB in her efforts to broker a deal that we could both live with. She was genuine, and sincere. It was like dealing with my own daughter, due to her bubbly, and pleasant, personality. She went over all aspects of my new truck, since my trade-in was a 2006, and there is a HUGE amount of technology upgrades between then, and NOW !!! Tim was equally genuine and sincere, and he had agreed to negotiate on my trade-in. He is starting to talk "100's", and I am still locked into "1000"s". His dialog, and banter, were VERY cordial and refreshing. Eventually, we agreed upon a price that we could both live with. I did not LIKE it, but I could live with it. Gary, in Finance, answered all of my questions efficiently, and quickly. He took all the time that I needed to ensure that I was content. Any copies that I had requested were handed to me, almost immediately. Their entire dealership staff were very cordial, friendly, and outgoing, throughout my entire time there. By the way, the deli serves a GREAT sandwich, for those contemplation periods of negotiation. (Hopefully, Tim will eat the tab on THAT one). If you would like to relocate your dealership to Ohio, then, I will not have to travel as far, when I return, in TWELVE YEARS !!! See you then, and please, keep the light on for me. Thank you, ALL. Dennis More

Nick Scoza is the BEST! Let me start by saying I was all set to purchase a lease vehicle from Chevrolet because I get the A plan but I met Nick at a mutual friends house and Let me start by saying I was all set to purchase a lease vehicle from Chevrolet because I get the A plan but I met Nick at a mutual friends house and we started discussing my options. He said I just had to see this explorer they got in because it sounded like I would benefit from the 3rd row seats. I came in to see it reluctant because it was used and I usually get leases. He really took great care of me checking the car fax and research to make sure I was making a wise decision. He introduced me to the manager and they made this work! It was lightening fast and the car was absolutely spotless when I came in to pick it up! It was a pleasure doing business with him and I'm already referring new customers this business transaction was A++++!!! I will be seeing Nick for All of my used car needs. Thank You! More