Suburban Ford of Sterling Heights

Nate Wells was great and very patient with us as we looked for two cars. He worked with his team to get us the best deal for our budget. looked for two cars. He worked with his team to get us the best deal for our budget. More

My experience The sales person Johnny R. was very personable and knowledgeable. Wasn’t pushy sat listen to are wants and needs. They made are experience shoppin The sales person Johnny R. was very personable and knowledgeable. Wasn’t pushy sat listen to are wants and needs. They made are experience shopping for a car exceed are expections. More

Excellent experience. Alex exceded expectations. We searched for used F-150s for several months. Dana at internet sales sent us to Jason to see one she thought we would like. We arrived and were to We searched for used F-150s for several months. Dana at internet sales sent us to Jason to see one she thought we would like. We arrived and were told Jason would be with us shortly. We waited for a while and I finally asked if someone else could give us the keys to the vehicle we were interested in. Alex Arnold poked his head over the cubicle and told us he would get the keys for us. Alex offered to help even though he knew we had asked for Jason. This was impressive. After taking the test drive we asked Alex if he would like to sell us the vehicle. He was very knowledgeable and accommodating with our requests. We met Brian Lagodna and he was also very accommodating with our requests. We absolutely LOVE our 2016 F-150 and the whole experience was amazing. We were not pressured to purchase the vehicle. Brian and Alex did not use the phrase "you don't want to". ( I swear when a pushy salesman uses that phrase I am done with them.) I highly recommend this dealership, more specifically Alex Arnold who went out of his way to help even though we had asked for another salesman. We were talking about the interest rate when Caleb walked by. After introducing himself he mentioned overhearing our rate from the credit union and he told us Capital One had an even better rate! Wow. Sold! It is obvious this dealership works as a team. From Dana sending us the link, to Alex offering to help and eventually making the sale, to boss man Brian crossing the T's and dotting the I's, to Caleb using his eagle ears to help us get a fabulous interest rate to Jeremy closing the deal, it has been a no pressure, excellent experience. Thank you so much for "bringing it home" for us. More

We visited numerous dealerships and fortunately we went to Suburban Ford Sterling Heights. Derek Britton was our salesman and not only did he beat the price but sold us on the 2019 Ford Edge. The dealer to Suburban Ford Sterling Heights. Derek Britton was our salesman and not only did he beat the price but sold us on the 2019 Ford Edge. The dealership is beautiful- spacious and the employees are very professional. When we picked up our new car Derek went out of his way to explain every feature of the car and gave us a firsthand demonstration while we were sitting in the front seat. In addition to that he has communicated with us to make sure that everything was fine. Also, I would like commend Hillary Adam in the finance/leasing department who thoroughly explained all the aspects of financing our new car and maintenance coverage. We will definitely be dealing with Derek Britton and Suburban Ford Sterling Heights in the future. More

We feel fortunate that we worked with Rachel. She was very knowledgeable, patient, accommodating and made every effort to get us into the right car. very knowledgeable, patient, accommodating and made every effort to get us into the right car. More