Suburban Ford of Sterling Heights

Amazing Experience Hillary was amazing! She made everything seem so easy and simple. We came in with a lease we didn't want and walked out with a beautiful F-150. My h Hillary was amazing! She made everything seem so easy and simple. We came in with a lease we didn't want and walked out with a beautiful F-150. My husband is ecstatic. Thank you for your patience. Alex was easy to talk to and explained everything in detail. Johnny was awesome he took us out showed us so many trucks till he found the perfect one. Everyone was extraordinary. My husband said it was the first time he had invested in a vehicle where he didn't feel anxious. More

Expedition Derek was great to work with and he through for us on our new car. While there were a few hiccups through the process, he and his management were very Derek was great to work with and he through for us on our new car. While there were a few hiccups through the process, he and his management were very accommodating and apologetic. At the end of the day, we got a great new car. More

2014 Nissan Rogue Purchase I came to the dealership looking for a lower priced vehicle for my budget but was extremely impressed by the 2014 Nissan Rogue that had only 55k miles I came to the dealership looking for a lower priced vehicle for my budget but was extremely impressed by the 2014 Nissan Rogue that had only 55k miles and only had one owner, so even though it was a bit more than I planned on spending I think I couldn't have gotten a better deal on a late model, safe and reliable vehicle. Rachel was my salesperson and although she still seemed to be learning she didn't hesitate to say she didn't know something and take the time to research it and provide the right answer. The management and finance staff were pleasant and personable. The selection of vehicles is huge. So huge that they drive you around the lot in a golf cart, which was perfect for me given the fact that I have back and knee issues. They allowed me to take the vehicle to a mechanic to have it checked out before I bought it and fixed the one minor repair needed before I purchased it. I didn't feel forced nor pressured into buying the highest priced vehicle. Based on how my vehicle holds up, I would return and purchase again and recommend them to others. More

A+ Service Great customer service from every employee at Suburban Ford Of Sterling Heights. My sales man Derek, did a great job getting me into the truck I wante Great customer service from every employee at Suburban Ford Of Sterling Heights. My sales man Derek, did a great job getting me into the truck I wanted. He was very patient and answered any questions I had about buying a new truck. I recommend anyone looking for a new Ford go see Derek. He’ll take good care of you. More

Very Persistent Rachel was very persistent and very determined to sell me a car. She was very helpful and communicated with my on a professional level on a daily basi Rachel was very persistent and very determined to sell me a car. She was very helpful and communicated with my on a professional level on a daily basic. More

Amazing staff! I walked in with hopes of possibly getting what I wanted. Jeremy asked what I wanted, looked up the possibilities, and gave me the car I was looking I walked in with hopes of possibly getting what I wanted. Jeremy asked what I wanted, looked up the possibilities, and gave me the car I was looking for! He is awesome!! Give him a raise!! He makes the experience at car dealerships wonderful!!!!!🤗 More

Friendly and Efficient!! I recently had to cancel an extended warranty that I purchased from Suburban Ford. Not really knowing the process that I had to follow, I contacted T I recently had to cancel an extended warranty that I purchased from Suburban Ford. Not really knowing the process that I had to follow, I contacted Tom MacPherson, who kindly referred me to Steve Movsesian. Steve had everything all set for me when I walked into his office and had me in and out of the dealership in about 5 minutes. That is what I call great service!! Thank you Tom and Steve!!! More

Great experience Came into the dealership just to look and test drive a few cars and ended up leaving that day in my first Expedition! Joe and Mazin took care of us fr Came into the dealership just to look and test drive a few cars and ended up leaving that day in my first Expedition! Joe and Mazin took care of us from start to finish. Highly recommended and I will be back for another vehicle. More

World Class Concierge Service We have never purchased a nearly new vehicle. From beginning to end, and with our ongoing engagement, the experience was/is world class concierge ser We have never purchased a nearly new vehicle. From beginning to end, and with our ongoing engagement, the experience was/is world class concierge service. We will have our vehicles serviced here and will purchase all future vehicles through them, and encourage friends and family to do the same. More

Great team Friendly team, very helpful in finding an option in line with my requirements. Large number of car available for sales, transparent car reports and fl Friendly team, very helpful in finding an option in line with my requirements. Large number of car available for sales, transparent car reports and flexible financial arrangements More