Suburban Honda

My lease was due in a month and I was looking for a new vehicle to lease . The sales person Van Knox contacted me and offered a reasonable price ,which got my attention( price 4). When I arrived at the de vehicle to lease . The sales person Van Knox contacted me and offered a reasonable price ,which got my attention( price 4). When I arrived at the dealership I was greeted by that same person at the door(friendliness 5).He was very polite and patient and answered all my questions while he was showing me all the vehicles I was interested in( quality of work 5). I was nervous about all the paperwork I had to fill out and that I didn't have enough knowledge about what I what I was doing.He took care of the paperwork,the old lease return ,and the license plate transfer.(costumer service 5)Two days later he met me at Muckey shorr,where I got my remote starter uninstalled from my old lease car and installed on my new vehicle and he even gave me a loaner to use during the wait period that day (overall experience 5). More

This was our first experience with a Honda dealer and it went very well. Our salesperson was John Butler. My husband explained what we were looking for and told him we would be back in about an hour. While went very well. Our salesperson was John Butler. My husband explained what we were looking for and told him we would be back in about an hour. While we were gone he gathered the information on a few of the models we were interesteding in seeing. Upon our return to the dealership JB took us right to the vehicles and answered all of our questions. Once the test drive of the vehicle we selected was complete we all sat down and discussed pricing. JB worked with us and made suggestions on how we could stay in range of our budget. He was patient in taking back whatever offer we made and never made us feel rushed. My husband and I were given the time needed to discuss in private what we would agree upon. We would certainly recommend John Butler to anyone looking for a pleasant car buying experience. I rate JB a 5(GREAT). The only area I rate a 4(GOOD)is the final price and only because it wasn't the exact price we had in mind when we enter the dealership. But the price was good and we got more features then we initially were looking at. We have not had to use the service department yet and therefore cannot rate this area. We expect to have a good experience here as well and will post a rating at a later date. Thank you JB and Suburban Honda, we are enjoying our CR-V. More

After an unpleasant experience at a Honda dealer in Plymouth, I decided to give Honda another shot so I went to Suburban. Wow what a difference! The selection was great- the vehicles were actually pr Plymouth, I decided to give Honda another shot so I went to Suburban. Wow what a difference! The selection was great- the vehicles were actually priced, and I dealt with the most wonderful salesperson, Pat Marx. Knowledgeable, friendly, and to the point, Pat answered all if my questions directly and honestly. Pat gives a whole new meaning to the term "salesperson". She understood my needs and gave me the options I needed. Thanks again Pat! More

Van was super nice. Gave me a great price! The whole transaction was completed in an evening and I drove out in my new vehicle that night! I have already recommended Suburban and Van to a few people tod transaction was completed in an evening and I drove out in my new vehicle that night! I have already recommended Suburban and Van to a few people today! I originally went to a competing dealership but I was unhappy with both the price offered and the customer service. I hope to stay with Suburban for a while! More

I had never leased a vehicle before, however I when I went into Suburban Honda, I found that they were very helpful and make me feel comfortable making the decision to lease a Honda. The amount of time went into Suburban Honda, I found that they were very helpful and make me feel comfortable making the decision to lease a Honda. The amount of time the salesman Van gave me was wonderful. He answered all calls and questions from me very quickly. I did not feel there were any games and I was not treated like a "dumb woman". They did not have the color I wanted in stock, but they got one within hours. I walked out of Suburban Honda in a new 2011 Honda CR-V. This was a wonderful experience. More

I cant't say enough about how great it was to purchase my Accord from Suburban Honda and to deal with Corey. From start to finish the whole experience was better than any other Honda dealership I went to. Accord from Suburban Honda and to deal with Corey. From start to finish the whole experience was better than any other Honda dealership I went to. I did go to 2 other Honda dealership (which will remain nameless) and was treated like I was a "typical woman" buying a car on her own. Suburban treated me like a valued long time customer (even though this was my first purchase). You will have my business for good! Love my Accord~ More

Purchasing a car from Suburban Honda was such a great experience. Everyone was so knowledgeable and helpful. They answered all of my questions and were patient with me when I couldn’t decide between two experience. Everyone was so knowledgeable and helpful. They answered all of my questions and were patient with me when I couldn’t decide between two cars. Joe was able to sit down with me and help me compare the cars so I could make the best decision. Joe even followed up with me the next day to make sure I was still happy with my decision. I would recommend Joe and Suburban Honda to anyone. More

I was very impressed with the professionalism and courtesy of your salesperson. She was very knowledgeable and I appreciated her patience answering all of my questions. I would definitely recommend courtesy of your salesperson. She was very knowledgeable and I appreciated her patience answering all of my questions. I would definitely recommend Pat Marx as she was personable and a pleasure to work with. More

OUR FAMILY HAS PURCHASED THREE CARS FROM THIS DEALERSHIP IN THE PAST YEAR. JOHN BUTLER IN THE SALES DEPARTMENT IS VERY HELPFUL AND UNDERSTANDING OF ALL OF OUR NEEDS I HAD A GREAT SALES EXPIRENCE THERE AND IN THE PAST YEAR. JOHN BUTLER IN THE SALES DEPARTMENT IS VERY HELPFUL AND UNDERSTANDING OF ALL OF OUR NEEDS I HAD A GREAT SALES EXPIRENCE THERE AND WOULD RECOMMEND THIS DEALERSHIP AND JOHN BUTLER TO ANYONE WHO IS INTRESTED IN A HONDA. THE SERVICE DEPARTMENT IS WONDERFUL FOR AFTER THE SALES EXPIRENCE More

I recently leased a car for my daughter at Suburban Honda (Farmington Hills), although I never had any contact with this dealership prior to this recent lease. Was initially attracted to the dealership via t (Farmington Hills), although I never had any contact with this dealership prior to this recent lease. Was initially attracted to the dealership via their web site. Was then put in touch with sales consultant, Joey Demilio. On top of being very friendly, Joey was very helpful in finding a deal that made sense for me. I appreciated his efforts, and won't hesitate to contact him for a car in the future. More