Suburban Honda

Evan Granroth is a great service representative! We have been to the dealership 4 times this month for regular servicing of both of our Honda vehicles and 2 minor problems that showed up after servi We have been to the dealership 4 times this month for regular servicing of both of our Honda vehicles and 2 minor problems that showed up after servicing. At all times, he was curteous, understanding and very helpful in resolving all issues for us. More

Ron is terrific at keeping my 2015 Pilot on the road. He answers my questions clearly and ensures that the problem is accurately identified the first time. Ron communicates promptly and never ducks my ca He answers my questions clearly and ensures that the problem is accurately identified the first time. Ron communicates promptly and never ducks my calls or questions. I have a lot of confidence in Ron, Bob, Jeff and the rest of the fellows in the service department. More

Suburban Honda of Novi has proven so reliable and professional that I travel from Canton for service there instead of the dealership in my own town. I have always been completely satisfied with work professional that I travel from Canton for service there instead of the dealership in my own town. I have always been completely satisfied with work done on my Odyssey and would trust it to no other dealership. Bravo. LaRon Johnson is an integral part of this equation. He is so upbeat and courteous and kind when I come it. He goes out of his way to make sure I have a way home if needed, and listens to all my concerns on my van. A very personable man, he is also very professional and competent in his job. I have the best vehicle I have ever owned, and the best dealership to care for it. It doesn't get any better than that! More

The service department was very professional, friendly and knowledgeable. They made the process seamless. It was my first time going to the dealership and it exceeded my expectations. Kristifor, my servic and knowledgeable. They made the process seamless. It was my first time going to the dealership and it exceeded my expectations. Kristifor, my service advisor, answered all of my questions and made coming a great experience. More

EXCELLENT CUSTOMER SERVICE! ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V, that fitted me financially perfectly!! Highly recommend!! A Huge THANK-YOU! Love my Honda!! More

I visited the dealership recently and was greeted right away by Bob. This wasn’t my first interaction with him, and he is always friendly, knowledgeable, and willing to answer questions or point me in the away by Bob. This wasn’t my first interaction with him, and he is always friendly, knowledgeable, and willing to answer questions or point me in the right direction. Thank you, Honda Novi, for the great customer service More

Cody and his team set the bar. Absolute professionalism, outstanding service, and a dealership/service experience that exceeded expectations in every way. Highly recommended. Absolute professionalism, outstanding service, and a dealership/service experience that exceeded expectations in every way. Highly recommended. More

Evan is a true professional. He is kind, courteous, patient and informative. He answered all my questions without hesitation. I asked many questions. Evan is an asset to th He is kind, courteous, patient and informative. He answered all my questions without hesitation. I asked many questions. Evan is an asset to the Suburban Honda team. And although I hope my next visit will be for something simple, an oil change, I will trust in Evan’s advice. My thanks to Evan and team who worked on my car. More

Very helpful and professional nice work. I am very happy and satisfied with my service I am very happy and satisfied with my service More

I was hoping that this dealership would be better than Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointme Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointment. He left me a message, but did not return my two voice messages thereafter. I then sent him a message via email, and he finally stated that he was unable to match any Page Honda coupons. I would not buy a Honda vehicle ever again, as I don't trust the dealership to refrain from performing unnecessary tests to keep them profitable. More