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Suburban Honda

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.7
1,012 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 1,012 reviews

March 03, 2023

Extremely Unprofessional. Aggressive tone. Condescending communication. Similarly unconcerned about customer longevity. Very disappointing and frankly very sad. More

by 1cor620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bembas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Suburban Honda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (248) 477-1700 so we can work with you to make this right.

February 19, 2023

Joey was very professional and took care of me wonderfully! Five star all the way!! More

by Lisa Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Demilio, Jon Quick, Mike Siwicki, Sam Zeineddine, Samir Reda, Alex Ptak, Darius Lanier, Anthony Mouaikel
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Feb 19, 2023 -

Lisa Phillips responded

Suburban Honda is the best dealership that I have ever bought a car from. Five stars all the way! Bravo Joey!!!

February 15, 2023

Very friendly staff! Super easy to work with! Great experience all the way through the process. More

by Jenness
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio, Alex Ptak
Report | Print
Feb 17, 2023 -

Suburban Honda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2023

Jon is very smart guy to understand what customer want and he made best proposal to us. More

by Masaki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Quick
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Feb 10, 2023 -

Suburban Honda responded

Hi Masaki, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. Thank you so much for your feedback! We hope you have a great day!

February 09, 2023

Joey is knowledgable and super quick to work with. He smoothly assisted a novel car buying experience. A practical car guru. More

by Curtisageorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio, Alex Ptak
Report | Print
Feb 10, 2023 -

Suburban Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. Thank you so much for your feedback! We hope you have a great day!

January 27, 2023

Sam was so fun and easy to work with. We had a minor problem a couple of days after the sale and Sam took care of it. The service department also took very good care of me. I have neve More

by gardiner90
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Zeineddine
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Jan 30, 2023 -

Suburban Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! Please don't hesitate to reach out to us if there's anything more we can do!

January 24, 2023

Joey is extremely helpful and knowledgeable! He answered all of our questions and made the process so easy! We are very happy with the service and expediency at Suburban. More

by Erin O.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
Report | Print
Jan 26, 2023 -

Suburban Honda responded

Hi Erin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2023

He did an awesome job and was very helpful. I would totally recommend Joey to my friends! More

by Lito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
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Jan 24, 2023 -

Suburban Honda responded

Hello Lito, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2023

Best Service ever from Sam and the whole team. Very grateful to have found this dealer. Sam went above and beyond to find us the perfect car and to assist us in every little problem with had. I wo More

by RobertaT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Zeineddine
Report | Print
Jan 21, 2023 -

Suburban Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Very attentive, helpful and patient with helping us make the right decision on our next Honda purchase. More

by Hmkiefer05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Salata, Sam Zeineddine
Report | Print
Jan 20, 2023 -

Suburban Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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