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Suburban Honda

Farmington Hills, MI

4.7
1,006 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 1,006 reviews

January 14, 2023

Joey was fair in negotiations and kept me informed about inventory in this crazy market! Both Joey, and Alex in finance, were a pleasure to work with. More

by Rachel O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Joey Demilio
Jan 18, 2023 -

Suburban Honda responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to Joey and Alex here at Suburban Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 20, 2023 -

Rachel O. responded

It's been six days. I still don't have my lease paperwork. I left a message for Alex in Finance 3 days ago. He has not returned my call or sent my paperwork. I reached out to Karl, the general sales manager and got no response! The car I traded in is still not showing as paid off and a payment is due in 3 days! Sirius satellite radio is not compatible with android auto even though the dealership told me it was. You can't have anything aftermarket installed because of the way Honda redesigned these cars. If you love you Sirius as much as I do, do not buy a Honda Civic!

January 14, 2023

Sam was great and very helpful. It came down to one thing the dealership ask for market adjustment if $3000 extra to the MRSP of the car that I am not willing to pay. That’s why we More

by alahmadimd6989
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Zeineddine
Jan 18, 2023 -

Suburban Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Joey was extremely helpful and the process was very streamlined. We appreciated the honesty with the car buying experience I would highly recommend using Suburban Honda. More

by Slberzai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio, Alex Salata
Jan 04, 2023 -

Suburban Honda responded

Hi Slberzai, thank you for your kind review; we are happy to pass along your comments to Joey here at Suburban Honda! We hope to see you soon!

December 30, 2022

I bought a car from Joey sight unseen since I am out of state, which was a first for me. The process was nerve wracking, but Joey was upfront and honest about the condition of the car. I had to rely 100% o More

by kumo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
Jan 02, 2023 -

Suburban Honda responded

Hi Kumo, we are so happy to read such a great review about Suburban Honda! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

I bought this car from out of state after a long search. Anthony was extremely pleasant to work with and always available. Quick to send me info and pictures with so much patience. He never pressured and ev More

by seanandtheresa99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin McNeal, Anthony Mouaikel
Dec 29, 2022 -

Suburban Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2022

Rushed out the door because it was so close to closing time. Mislead regarding the price of the vehicle. Meeting with the financing rep was a nightmare. No features of the vehicle explained to me at all. More

by Mark.Denomme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Butler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Suburban Honda responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (248) 477-1700 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 02, 2022

I'm so grateful that they were able to help me specially joey I went to 3 b lot car places and they were just saying negative things like I couldn't get the car but when I came to him I got it under a coupl More

by Desiree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
Dec 05, 2022 -

Suburban Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2022

Jon Quick was extremely patient, helpful, and informative. Never felt overly pressured. He found me a great car in a limited market that I really love and exactly fit my needs. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Quick
Nov 28, 2022 -

Suburban Honda responded

Hi Tony, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2022

Honest, prompt and most straightforward. Very pleasant to deal with. He is very informative and knowledgeable More

by jackfreij
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony , Anthony Mouaikel
Nov 21, 2022 -

jackfreij responded

Great job

Nov 23, 2022 -

Suburban Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2022

Jon provided an exemplary service and made our used car sale experience most favorable. He was very honest, responsible, patient and made sure that our deal completed amicably and both the parties were sat More

by Jas
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Quick
Nov 22, 2022 -

Jas responded

We are very pleased with our experience, there were no issues and everything completed smoothly

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