Suburban Honda

Horrible Experience The people working in this dealership don't know anything about business. They will ask you for totally unnecessary documents and then say no need for The people working in this dealership don't know anything about business. They will ask you for totally unnecessary documents and then say no need for that!! Raj Pillai is a very inconsiderate and arrogant person who thinks that he is doing you a favor by just talking to you. They hid a scratch on the car that they wanted to sell it to us but it showed when the car was washed. More

My new CRV Andrew Keller was very helpful in handling my purchase. Other salesmen in other places put pressure on a person to buy. Not so with Andrew. That's wh Andrew Keller was very helpful in handling my purchase. Other salesmen in other places put pressure on a person to buy. Not so with Andrew. That's why I purchased my new CRV from him. He was a pleasure to work with. More

Excellent Purchasing Experience Mike Siwicki made this a fantastic buying experience. He was genuinely low key, but at the same time provided me with all of the information that I n Mike Siwicki made this a fantastic buying experience. He was genuinely low key, but at the same time provided me with all of the information that I needed to make the right decisions across the entire selection and buying process. Connie was great, too, in terms of cutting through all of the paperwork. Very professional all around. More

First Honda I am enjoying my new car! Working with Mike Siwicki was a pleasure, not high pressure sales. I would purchase another car in the future. I am enjoying my new car! Working with Mike Siwicki was a pleasure, not high pressure sales. I would purchase another car in the future. More

If you need help - come here! Very helpful dealership. My last Honda was 20 years old and needed an update. They were very informative and helped me find a new one that would sui Very helpful dealership. My last Honda was 20 years old and needed an update. They were very informative and helped me find a new one that would suit my needs. More

Marvin@Suburban Honda is awesome !!! We bought our second car, Honda Odyssey at Suburban Honda in Farmington Hills, MI. This is the second time Marvin helped us a lot to purchase our car. We bought our second car, Honda Odyssey at Suburban Honda in Farmington Hills, MI. This is the second time Marvin helped us a lot to purchase our car. He showed no hesitation to try out different color cars on a cold snowy day and take a look at the all cars in stock as we wanted. We took some time before purchasing this vehicle, however he always showed full interest every time we came to visit. Marvin provided exceptional customer service and so is the lady in finance section. Without their help we couldn't have made this purchase in a single day. We not only received the best rate for car but also for the finance. I always recommend all my friends to this store and some of them did purchase car here. Once again thank you Suburban to make our new car buying experience a good one. More

Got what I wanted but with a long wait This is my second vehicle I've purchased from Suburban Honda. Derrick was great to work with. My biggest qualm is the amount of time I spent waiting This is my second vehicle I've purchased from Suburban Honda. Derrick was great to work with. My biggest qualm is the amount of time I spent waiting though. I waited a half hour after I arrived the first day to talk about the car and this continued the next day when I wanted to negotiate, and when I was ready to buy. Too much waiting. I don't like salesmen very much but Derrick did a great job working with me to get me the car I wanted (2013 Honda Crosstour EX-L) at an agreeable price. He let me have as much time as I needed to drive, inspect, and overall feel comfortable with my purchase. I can't recall who helped me with financing but that process also went very smooth. I did purchase the windshield treatment at a discounted rate since I was trying not have any add-ons. I would highly recommend it, it's great in the rain. Suburban Honda is a bit out of my way but they've been able to supply me with two great Hondas now. I will definitely come back in the future. More

Honda CR-V 2016 purchase Jeremiah Smith was extremely helpful throughout the whole 2016 CR-V car buying process and provided my wife and I with exceptional customer service. H Jeremiah Smith was extremely helpful throughout the whole 2016 CR-V car buying process and provided my wife and I with exceptional customer service. He was very knowledgable about the car and patiently answered all of our questions in a friendly and courteous manner. However, I thought at the time that my purchase of the Tire & Road Hazard Service policy and the Diamond-Fusion Windshield Treatment and also the Interior Protection policy were overly expensive. I now regret that I didn't try to negotiate a lower price for them from the Business Manager, Joseph Janosky III. However that's my fault, not theirs. More

We got what we needed Our family moved here a few years back. We needed a reliable car that we could still drive long after we've paid it in full. Back where we came from Our family moved here a few years back. We needed a reliable car that we could still drive long after we've paid it in full. Back where we came from, we had a car that was as old as my younger son (mid 20's) and it still runs. We knew which brand to buy. We walked into Honda Suburban and test drove a Honda Pilot. Steve Nowel was very helpful. No pressure, just answered our questions. He helped with all the needed papers and even with getting a financing. We drove home the Pilot. That was almost three years ago. 2016 Feb, our second car broke on us. We needed a car, but not quite ready to buy another one. We walked in to Honda Suburban, looked for Steve and told him what we needed - An affordable yet reliable car, and one that we could drive with confidence even with the snow in Michigan. A leased Honda CRV came home with us that day. Again, Steve was helpful and straight forward. More

Excellent Product Knowledge I bought a Civic for my daughter after I looked at many makes and models. Andrew listened to all my needs, cost, safety, style and performance. He t I bought a Civic for my daughter after I looked at many makes and models. Andrew listened to all my needs, cost, safety, style and performance. He thoroughly knows the product and explained all the benefits of the car and the Honda Sensing package. It made a very tough and stressful decision very easy in the end and I feel great about the purchase and her safety. Thanks for your help Andrew! More