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Suburban Honda

Farmington Hills, MI

4.7
1,017 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 1,017 reviews

January 25, 2016

A good car buying experience John did a great job of making us comfortable and providing a good experience without pressure. Everyone did a great job on working on price and a gr More

by JoeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Janosky
Jan 25, 2016 -

Suburban Honda responded

Joe, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

January 22, 2016

Nice and promot customer service Steve did an excellent job getting the good deal for 2013 Honda Civic Pre-owned certified vehicle. He was very courteous, friendly and had lot of pati More

by bapi reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nowel
Jan 22, 2016 -

Suburban Honda responded

Thank you for your feedback! We are happy to hear that Steve was patient with you and was able to explain all the features of your new 2013 Honda Civic! Customer service is our top priority and we are so glad that he provided that to you. Enjoy your new vehicle and we look forward to working with you again!

January 19, 2016

Got a great deal! Steve did a great job getting me a fair deal in a 2016 odyssey. He was very friendly and extremely helpful, knowledgable, and most importantly, hones More

by Jayptp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Pillai, Steve Nowel
Jan 20, 2016 -

Suburban Honda responded

Thank you for your feedback and congrats on your new 2016 Odyssey! It is great that Steve was so helpful throughout your whole car buying process and provided you with exceptional customer service. Enjoy your new Odyssey and we look forward to working with you again!

January 07, 2016

Awesome!! This is the 3rd vehicle that I have purchase from John Butler, he's always been very kind, pleasant, knowledgeable, courteous, helpful and, honest. More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2016 -

Suburban Honda responded

Bonnie, thank you for your feedback and continued business! It is great to hear that John has been so kind and has continued to make your experience with us so pleasurable. We strive to have the best customer service and we are so happy you have been provided that. We look forward to working with you again when you're ready!

December 29, 2015

1st car purchase This was my first experience buying a brand new car. Derrick made it easy for me to understand the whole process, including how to transfer titles and More

by prelude9185
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Kyser
Dec 29, 2015 -

Suburban Honda responded

Congratulations on buying your first brand new car! Customer service is our top priority and it is great that Derrick was able to make your car buying experience a smooth and easy process. We hope to work with you again in the future, and enjoy your new vehicle!

December 25, 2015

Extremely helpful We worked with Steve Nowel to find a used car for my daughter and the experience was fast and fantastic! They brought up every car in our price range More

by Tjcatm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Janosky, Steve Nowel
Dec 28, 2015 -

Suburban Honda responded

It is great to hear that Steve could show you multiple options that were in your price range! We want to make sure that the customer is satisfied and we are happy that you were! We hope your daughter is enjoying her new car and we look forward to seeing you again!

December 15, 2015

Found the Right Honda CRV - Thank You! August '15: Stopped in to this dealership to check out the CRV. Derrick Kyser showed me CRVs from three different model years (2015, 2014, 2013). Te More

by HondaCRV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Kyser
Dec 16, 2015 -

Suburban Honda responded

Thank you for the feedback! We are happy to hear that Derrick was able to find you a vehicle that you wanted, that fit your budget. Customer satisfaction is always a priority and we are glad that you could experience that with us! Congratulations on your new CRV and we look forward to servicing all of your vehicles needs!

December 14, 2015

Excellent Service My husband and I just purchased the 2016 Honda Pilot and we LOVE it! Our salesperson, Andrew Keller, was very helpful. In the past we've dreaded car More

by Michigan family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Pillai, Andrew Keller
Dec 15, 2015 -

Suburban Honda responded

Congratulations on your new 2016 Honda Pilot! We are so happy to hear that you love your new vehicle and that Andrew was able to make your car buying experience a positive one! We hope you continue to enjoy your new vehicle and we look forward to working with you again!

December 14, 2015

oil change I got oil change done for my vehicles and it was very nice experience. I was given estimate of work and job was finished timely, multi point inspectio More

by mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spurgeon, Jeff Smith
Dec 14, 2015 -

Suburban Honda responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

December 13, 2015

Pleasantly Surprised When Suburban Honda did not have the particular Honda Civic Hybrid I was looking for in stock, I figured I'd have to look elsewhere. But Andrew Kelle More

by Kate 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Janosky, Raj Pillai, Andrew Keller
Dec 14, 2015 -

Suburban Honda responded

Kate, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new Honda Civic Hybrid and your experience with Andrew met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

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