Suburban Honda

Great deal and experience We purchased a Honda CRV EX on Oct 30, 2015 from Suburban Honda of Farmington Hills. I would highly recommend this dealership to anyone, they have ex We purchased a Honda CRV EX on Oct 30, 2015 from Suburban Honda of Farmington Hills. I would highly recommend this dealership to anyone, they have excellent staff to make your car buying and financing experience a breeze. I am very pleased with our sales person Mike Siwicki, he showed us about 5 cars and we test drove 2 cars, he patiently answered all questions that we had. Also, he was willing to show us cars with more interior color choices. We are also very thankful to Raj Pillai who worked out a win win deal and great financing options. Thanks to Raj and Karl, from test drive to completing purchase documentation it took less than 2 hours, which is record time based on our prior experience. Great staff and great service, Kudos to the entire team. Fahad Dohadwala More

Awesome service Our family had an awesome car buying experience at Suburban Honda. Our sales person Detrick Kyser was extremely knowledgeable, very friendly, and hel Our family had an awesome car buying experience at Suburban Honda. Our sales person Detrick Kyser was extremely knowledgeable, very friendly, and helpful. We LOVE our new Honda HRV. What a great salesman and wonderful experience. Great job and Thank you!! More

Great experience overall. No hassles or over-selling. Salesperson Steve Nowel was straightforward with non-nonsense. He gave me all the facts, making my decision to buy a CRV an easy one. I'm very happy w Salesperson Steve Nowel was straightforward with non-nonsense. He gave me all the facts, making my decision to buy a CRV an easy one. I'm very happy with the vehicle, and recommend this dealership to anyone looking for a Honda, or just looking for a quality vehicles at a great price. Love Honda! More

Am so happy with new car!!! I walked into dealership for oil change. I left with new car. So surprised and so pleased. Never gave a thought about getting out of 2013 lease and ge I walked into dealership for oil change. I left with new car. So surprised and so pleased. Never gave a thought about getting out of 2013 lease and getting new car. But Raj and Tod Got me rolling. Am very happy!! More

great purchase ,wonderful service we bought Honda CR-V ex-l 2015 from suburban Honda. the salesman mike was very friendly, he was very friendly and courteous from our very first visit we bought Honda CR-V ex-l 2015 from suburban Honda. the salesman mike was very friendly, he was very friendly and courteous from our very first visit which really impress me and my husband .he tried to understand our demands as this car was a gift to our daughter. the manager Raj make every effort to beat the deal from his competitors, we really happy that we go to suburban Honda and highly recommend this dealership. keep up the good work suburban Honda, good job More

Tell you whatever, just to get you in the showroom. So, this is what happened to me. I called this dealership and received confirmation from Andrew Keller (and his manager, whose actual name was never So, this is what happened to me. I called this dealership and received confirmation from Andrew Keller (and his manager, whose actual name was never mentioned through this whole thing) that the car I was interested in would be be sold to me at the loan amount that I was approved for.I work at a major university hospital and don't have a lot of time to waste going back and forth with broke car salesmen on car prices! I went in the next day and test drove the car I was interested in. After the test drive Andrew Keller tried to pressure me into buying this car for a $1000 more than I could afford, a $1000 more than my loan was approved for, and $1000 more than what we (him and his manager) agreed upon in previous communications. When he didn't succeed in forcing the higher price on me (I am really not that person), he then tried to sell me a Honda Civic! I told him I wasn't interested in a Honda Civic, and we had already agreed on a price for the other car, a Toyota Camry, the evening before. I also told him he was wasting my time and I had to go back into work (considering I took the morning off to buy this car). He then told me to leave! Very un-professionally! So be prepared when you go to this dealership. All the tacky 'low brow' used car salesman techniques are in full swing here. It will be funny when I see their usual generic response to people writing about this issue. Update: So as you can see I received the automatic response generated from their system below. I emailed the Tim/Tom Tharp guy (just to see what would happen)and this general sales manager guy never responded. More

Above & Beyond Customer Service This is our second Honda purchase from Suburban Honda. Paige was friendly, knowledgeable & answered all of our questions. She made our new car purchas This is our second Honda purchase from Suburban Honda. Paige was friendly, knowledgeable & answered all of our questions. She made our new car purchase smooth & fast. Paige & the staff provided above & beyond customer service. We highly recommend Paige & the staff at Suburban Honda. Love the new Honda! The Bakers More

Unhappy customer Purchased a 2009 Cadillac CTS and after the deal was done , I notice the front bumper needed clips. I was told by Mr.Smith I should've looked before Purchased a 2009 Cadillac CTS and after the deal was done , I notice the front bumper needed clips. I was told by Mr.Smith I should've looked before I purchased the car, now I'm responsible for any repairs. Any dealership I used in the past dealing in sales have just put the clips on! Nothing major just clips. More

Good timely business. Dealer was efficient in conducting the transaction. The various options which came with the car were clearly explained to me and we got a couple of bo Dealer was efficient in conducting the transaction. The various options which came with the car were clearly explained to me and we got a couple of bonus options for free, since these were on promotion. More