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Suburban Honda
Farmington Hills, MI
1,006 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,006 reviews
July 17, 2015
Excellent and Efficient I came in for scheduled maintenance as well a brake rotor issue. Staff was quick to check the vehicle, inform me of the issue and pricing, schedule t I came in for scheduled maintenance as well a brake rotor issue. Staff was quick to check the vehicle, inform me of the issue and pricing, schedule the shuttle van. I expected to be without the car all day, and instead was back in my car in 2 hours. Pricing was very reasonable, compared to what I have come to expect from other dealers. More
by RichB65
Employees Worked With
Shawn Nagappa
July 16, 2015
Honda Pilot service In /out quickly. Provided service requested and offered a quick summary of total vehicle condition after all was said and done. Excellent Honda team. In /out quickly. Provided service requested and offered a quick summary of total vehicle condition after all was said and done. Excellent Honda team. Makes servicing vehicle a pleasure rather than a task. More
by jjyez
Employees Worked With
Shawn Nagappa
July 16, 2015
A great experience with Mike Siwicki, my salesman Several years ago I visited this dealership with the intention of buying a Honda CRV. My experience was less than satisfactory and I bought the vehic Several years ago I visited this dealership with the intention of buying a Honda CRV. My experience was less than satisfactory and I bought the vehicle from a different Honda dealership. Since I was in the market for another vehicle and Suburban Honda is close by, I visited again and had a much more pleasant experience. I had the pleasure of working with Mike Siwicki, a very competent and pleasant sales associate. He was thorough, relaxed and not "pushy". He made the buying experience quite easy and smooth. No surprises, no pressure. I did a great deal of research both on the vehicle I wanted to purchase and the one I was trading in. I felt that Mike and the dealership gave me very fair prices on both ends. I don't know about other sales associates at Suburban, but I would definitely endorse and recommend Mike Siwicki. If you're in the market for a Honda...go see him... More
by Doug Martin
Employees Worked With
Mike Siwicki
July 10, 2015
Answered my questions Mr. Spurgeon answered my questions about what maintenance work my Civic needed. He did not push unnecessary maintenance work at me. He also ordered a Mr. Spurgeon answered my questions about what maintenance work my Civic needed. He did not push unnecessary maintenance work at me. He also ordered a small part (sun visor clip) that I needed to replace a clip that broke one sub-zero morning. It's a small thing, but not having the clip was a daily frustration. More
by Hybridizer
Employees Worked With
Bob Spurgeon
July 09, 2015
Honda Odessy purchase Sales and supporting team were all excellent and very kind. Great staff and team. Excellent knowledge on various vehicles and recommended with custo Sales and supporting team were all excellent and very kind. Great staff and team. Excellent knowledge on various vehicles and recommended with customer's best fit. Thank you. More
by kp
Employees Worked With
Karl Stuef, Derrick Kyser
July 07, 2015
Excellent Always have a good service/dealer experience Planning of purchasing another Honda because of brand and dealer experience. Special thanks to Bob Spur Always have a good service/dealer experience Planning of purchasing another Honda because of brand and dealer experience. Special thanks to Bob Spurgeon for his excellent customer service More
by Jgeronimo01
Employees Worked With
Bob Spurgeon
July 02, 2015
Excellent Service While "window shopping" for a Honda CR-V, a salesman, Derrick Kyser, brought out a vehicle for me to test drive. Because I didn't really like the colo While "window shopping" for a Honda CR-V, a salesman, Derrick Kyser, brought out a vehicle for me to test drive. Because I didn't really like the colors on the lot, he selected a copper sunset CR-V. I purchased that car the same day with no pressure from him. Great job, Mr. Kyser. More
by Honda Driver
Employees Worked With
Derrick Kyser
July 02, 2015
Great car buying experience. I found a car online with a great price at this dealership. They contacted me with even a lower price the next day. I went in to purchase the car an I found a car online with a great price at this dealership. They contacted me with even a lower price the next day. I went in to purchase the car and was in and out in 2 hours. More
by kristin25
Employees Worked With
Steve Nowel
June 30, 2015
Best Interest not with Customer I wanted a newer vehicle to cut down or eliminate repairs cost of the current car I had. No sales person offered me any options ie leasing or vehicle I wanted a newer vehicle to cut down or eliminate repairs cost of the current car I had. No sales person offered me any options ie leasing or vehicle that I could afford with my budget. I observed a used vehicle and eventually financed the vehicle. Doing the financing process I was given several different monthly payments and was advised that the actual amount couldn't be known until signing for the vehicle. The dealership added other cost such as interior protection. This wasn't my first time financing a vehicle and trading a vehicle, but it definitely was not a good experience. I will no longer purchase/finance another vehicle from any Suburban dealership. More
by driver168
Employees Worked With
Raj Pillai, Jeremiah Smith
June 29, 2015
FLAWLESS transaction We have terrible credit- so we were just shocked to be able to get a great rate, a beautiful car and the salesman was WONDERFUL. We have terrible credit- so we were just shocked to be able to get a great rate, a beautiful car and the salesman was WONDERFUL. More
by laurasolomon817
Employees Worked With
