Suburban Honda

Recall work and major repair work for 2004 Pilot This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative l This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative listens to problems regardless of their magnitude, from major big to something as small as a lost CD. They head off problems before they are crippling. Have no complaints about this dealership and when I purchase another Honda it will be from Suburban Honda leaving them to do the maintenance exclusively. My daughter is also a customer of Suburban Honda who exclusively relies on Suburban Honda to service her civic. Excellent dealership/excellent service. More

Oil change and tire rotation They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which is why I have price 4 stars but my advisor, Shawn found me a coupon and saved me an additional $12 which I am most grateful for. Good experience. Thanks Shawn and Denise! More

Service Excellence I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trus I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trust the diagnosis and am assured the work is done right. I would recommend anyone looking for honest professionals to look know further than Surbaban Honda service department. You know you made the right choice from the time you pull your vehicle into the service bay. More

2010 HONDA ACCORD B1 service I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" service would entail I began calling different Honda dealerships and getting quotes (sn: I have always done basic maintenance on my cars but since purchasing this vehicle which is by far the newest car I have ever owned I decided to leave service and repairs to the professionals). Long story short every Honda service center I called quoted me anywhere from $145 w/ coupon to $165 for a "B1" service plus I had to book an appt 48 hours ahead of time. I was referred to Suburban Honda in Farmington Hills yesterday and decided to call them. I spoke to a Jeff who not only told me I could come in that same day but it would only cost $99 for the service, talk about winning! I hung up and within 20 minutes I was at the dealership my car was in the bay with the hood up and work had began. The best part was not just the excellent service I recieved from Jeff but turned out the service wasn't even $99 but $83.60. I was in and out in less than an hour with a big smile on my face. Suburban Honda in Farmington Hills, you out did yourselves in my estimation! Thanks, I will definitely be back! More

Wonderful Service Center I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the o I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the one visit, the employees worked until the problem was solved and did not charge me extra. They even paid for a rental for a few days. The most recent visit went very well. It did not take long and the service was satisfactory. Shawn is always pleasant and takes the time to explain the repairs or why something needs to be replaced. He also lets me know if something can wait till the next maintenance visit and what repairs I should consider in the future. There is never any pressure to get something fixed. I would recommend Suburban Honda and definitely Shawn Nagappa. More

Worth the Drive After a very disappointing experience at a different location I was hesitate to give the Suburban group another chance. I called and spoke to an in After a very disappointing experience at a different location I was hesitate to give the Suburban group another chance. I called and spoke to an internet rep named Eileen, she was so apologetic and caring, I decided it was worth a shot. She assured me that the sales rep she placed me with was great. From the moment I met John Butler I knew her promises were not going to let me down. John was very professional and listened to all of my concerns. He addressed each concern with excellence and I drove away in a great vehicle that I love. I couldn't be happier :) I am so happy that Eileen's expertise and confidence in her team convinced me to give this location a chance. I drove an hour and a half to the Farmington Hills location and I am now a LIFETIME customer. Well worth the drive! Take the time to stop in and see John and the rest of the wonderful team! More

Top of the line service This is a clean, friendly well run dealership. Everyone was so helpful and accommodating. My salesman was John Butler. He was courteous, professional This is a clean, friendly well run dealership. Everyone was so helpful and accommodating. My salesman was John Butler. He was courteous, professional and a pleasure to work with. I felt he was also fair and accommodating with the price and worked with me to get the beautiful Honda CR-V that I wanted. More

competitive pricing Price was competitive compared to other dealers. Sales person Derrick Kyser was good to deal with. He was professional and pleasant to deal with. I' Price was competitive compared to other dealers. Sales person Derrick Kyser was good to deal with. He was professional and pleasant to deal with. I'll consider dealing with them again if the price is competitive to other dealers. More

My Experience I have leased three cars now from Suburban. My rep John Butler has been very helpful in putting me in a car that would fit my needs. i have taken my c I have leased three cars now from Suburban. My rep John Butler has been very helpful in putting me in a car that would fit my needs. i have taken my car to the service department for preventative maintenance. They have done a great job in that department in a timely manner as well. I RECOMMEND SUBURBAN HONDA AND TO ASK FOR JOHN BUTLER FOR YOUR NEXT CAR. More

Honda Accord is very good car Hond Accord is very good car. This car is very calm and confortable to ride. We will have a very fun time with this car. Hond Accord is very good car. This car is very calm and confortable to ride. We will have a very fun time with this car. More