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Suburban Honda

Farmington Hills, MI

4.7
1,006 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 1,006 reviews

November 20, 2014

Good experience I'm a foreigner, so the process was more difficult than it would have been for an American citizen, but John took care of everything very nicely for m More

by Masa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 19, 2014

Good deal and support Good explanation of finances by Mr.Raj Pillai, Detail information provided regarding loan & Benefits Joey Demilio Promised for service of any issues More

by L Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Demilio, Raj Pillai
November 18, 2014

Friendly, reliable, not at all pushy - GREAT dealership! John V. was very helpful and friendly - not at all pushy like your usual car salesman. Everyone at Suburban Honda was very nice, patient, and listene More

by jcalver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Stuef, John Vaillancourt
November 17, 2014

Never had so much fun spending money on a car!!!!! It was so great working with Marvin. Not only did I purchase, but a few days later brought a friend in to see him and lease a CR-V. All customer serv More

by Chaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Wilson
November 16, 2014

A very enjoyable experience So far we are happy -- we have not had any service as yet but expect our remote control to be installed satisfactorily in a few days. . More

by elaine.r.meyers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie in finance.
November 14, 2014

Great Customer Service and Great Cars I really enjoyed the customer service at Suburban Honda with purchasing my new vehicle. Mike Siwicki is very professional and he went an extra mile to More

by Michelle24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Siwicki, Raj Pillai
November 12, 2014

Excellent Experience It was a great experience. Mike Siwicki was an awesome salesman. He was very professional, helpful, and friendly. I will definitely work with him agai More

by Hanadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siwicki
November 11, 2014

Best all around The people at Suburban Honda are all very friendly. John Butler is a great guy who listens to what you say, takes it in and then finds the best choic More

by gstreet61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 24, 2014

Good Buying Experience Marvin was very supportive and coordinated well for my purchase. The speed and ease with which the buying, registration and title transfer is done was More

by mohan.kulkarni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Wilson
October 23, 2014

Poor Service Experience I brought my Honda Civic si to the dealership to repair a slipping clutch. It cost me $125.17 for Shawn Nagappa to give me an estimate of $2,500.00. More

by unhappy honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Nagappa
Oct 24, 2014 -

Suburban Honda responded

Thank you for your feedback. Customer service and satisfaction is and always has been our number one priority. We are always striving to improve our customers experience. Firstly we're glad to hear that your car is now in proper working order again. After speaking with the service department it appears our original estimate of $2230.67 included parts and labor for a flywheel we weren't certain whether or not you'd need, in addition to the clutch replacement. Obviously cost, work quality, and the overall customer experience ultimately all play a part in making a decision on who services your vehicle. We pride ourselves on being competitive with anyone in all of those aspects. Other than cost, if there are any other areas you think we can improve on we would really appreciate your additional feedback. We hope to do business with you again in the future. - Suburban Honda

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