
Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Our salesman, John Vaillancourt, was very helpful in answering questions, providing test drives, finding the car we desired from another dealer, and facilitating our purchase quickly and efficiently. H answering questions, providing test drives, finding the car we desired from another dealer, and facilitating our purchase quickly and efficiently. He is genuinely a friendly and a caring person. He was not pushy, obtrusive, or obnoxious as we have experienced from car salesmen from other brands in the past. He was excited for us, sincere, and made the buying experience a pleasure. We hope he continues to work at Suburban Honda. More
Joey was awesome bent over backwards to help us get into a car. Very friendly and out going would highly recommend them to everyone go see joey if your looking for a car a car. Very friendly and out going would highly recommend them to everyone go see joey if your looking for a car More
Jeff was great. The gals in the cashier office were pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my account. Good job Suburban Honda. More
Our lease was ending on our Honda Accord. We came to the dealership to consider leasing another car. Salespersons John Vaillancourt invited us to test drive several models. He was friendly, extremely person dealership to consider leasing another car. Salespersons John Vaillancourt invited us to test drive several models. He was friendly, extremely personable and accommodating. He told us that he was fairly new to the dealership, but you would have never known that. He must have done his homework because he was also very knowledgeable. In 48 hours, we were driving off in our new Accord. This is our sixth purchase from Suburban. They should be proud to have John on their team. More
We just moved to Michigan and was at the end of our previous Honda lease. John Butler was outstanding in assisting us in moving to a very good quality, low mileage Honda Pilot. The SUV was very clean previous Honda lease. John Butler was outstanding in assisting us in moving to a very good quality, low mileage Honda Pilot. The SUV was very clean and runs perfect. The entire staff was very friendly, Thanks to everyone. Happy New Year... More
Very friendly. No BS. I agreed to the price with Colleen before I arrived. Joe helped to ensure we got the car we wanted . Then Raj made it easy to sign the paperwork and drive off the lot with the car. before I arrived. Joe helped to ensure we got the car we wanted . Then Raj made it easy to sign the paperwork and drive off the lot with the car. More
Service to clean fuel system was done within an hour. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. More
I am here to retract a negative review that I've posted a week ago. I purchased a 2012 Toyota Highlander and was very pleased with the vehicle as well as the customer service I recieved at the time posted a week ago. I purchased a 2012 Toyota Highlander and was very pleased with the vehicle as well as the customer service I recieved at the time of purchase. The reason I gave this dealership such a low rating and a negative review was due to the attitude of an individual in the finance department and her lack of explaination and assistance with the extended warranty program. However, I am pleased to say that since that time, the issue have been resolved by Sales Manager, Tim Tharp. He was very helpful and was very prompt in resolving this matter. My salesperson Joey Demilio was also alot of help during the process of my purchase, therefore I am please to say, due to their quick response to make things right, I would recommend this dealership. More
Requested Suburban Honda to check battery because of cold weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oi weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oil change as well. I was in and out in about an hour and a half. More
I have just leased my fourth vehicle from Suburban Honda. John Butler is the most patient and helpful sales person I have ever worked with. He was a pleasure to work with on my last lease so I made sure to John Butler is the most patient and helpful sales person I have ever worked with. He was a pleasure to work with on my last lease so I made sure to ask for him when it was time to turn it in. I was in a hurry and John did everything he could to make sure I wasn't there any longer than absolutely necessary. Depsite the cold weather, John gladly brought around a few vehicles for me to look at and was sure I had all the information I needed as quickly as possible. But what really has made John my favorite sales person ever - he worked with my crazy schedule with patience and kindness that I really appreciated. There was no pressure on his part, but he responded quickly to my random emails and when I finally had time to pick up my new car, he had my new Civic ready to go and warming up. John's calm personality, vehicle knowledge and level of professionalism will make him my sales person when this lease is up too. More