Suburban Honda - Service Center

Jeff was great pricing service I requested and explaining the findings of potential up-coming service needed. Also your driver taking me home and picking me up to get my car was friendly and professional. the findings of potential up-coming service needed. Also your driver taking me home and picking me up to get my car was friendly and professional. More

I brought my car in for repair because I was not happy with the place I was going to before. Everyone did a great job and you have a customer for life. Thank you so much. with the place I was going to before. Everyone did a great job and you have a customer for life. Thank you so much. More

This was my first experience with Suburban Honda, and overall it was excellent. My car had to be towed to the dealership on a Saturday, and all of the employees, especially Jennifer in service, were ver overall it was excellent. My car had to be towed to the dealership on a Saturday, and all of the employees, especially Jennifer in service, were very accomodating. The Master Technician did a very extensive inspection of my car and provided a detailed list of both required and recommended services. The only negative mark was the cost of the repair - the manual transmission service was more expensive than I anticipated but probably in line with most independent shops. More

Car was purchased @ Suburban Honda. Service has been very good since purchase. I had an oil change and 45K work done. The car was ready 20 minutes prior to the ETA. very good since purchase. I had an oil change and 45K work done. The car was ready 20 minutes prior to the ETA. More

I have had a great experience with the service department..always.. I was very surprised that no one said " Hello" or offered to help me when I went into the new car showroom and looked at the ne department..always.. I was very surprised that no one said " Hello" or offered to help me when I went into the new car showroom and looked at the new Pilot. I know some dealerships do not like to deal with women. Well I am one who decides what she will drive. And my car is paid for and 6 yrs old! More

Service was fast - professional -. Your service rep that wrote up my order was a great asset to your dealership. I can comfortably recommend your dealership to others. wrote up my order was a great asset to your dealership. I can comfortably recommend your dealership to others. More

Jeff Smith in Honda Service Dept is the best advisor they have. He does not try to sell you a bunch of unneeded services or repairs. If your looking for an HONEST person see Jeff Smith. have. He does not try to sell you a bunch of unneeded services or repairs. If your looking for an HONEST person see Jeff Smith. More

I recently brought my car in for service and was extremely happy with the level of customer service I received from Michael Hernandez. He went above and beyond to ensure that he met my needs and wa extremely happy with the level of customer service I received from Michael Hernandez. He went above and beyond to ensure that he met my needs and was more than willing to answer all of my questions. I am very pleased with this dealership and would recommend them to anyone. Thank you for everything! More

I love this dealership of all the dealerships I have ever been associated with and believe me I am 71 years old so I have had a lot of dealerships. Tim, the Manager, is excellent and so orientated to maki been associated with and believe me I am 71 years old so I have had a lot of dealerships. Tim, the Manager, is excellent and so orientated to making a customer feel that she is the most important person to have walked through his dealership. Raij my salesperson I also like so much and he took very good care of me. The service department is excellent and always takes time to answer any questions you may have even when you call in with a question. I, myself, live over 40 miles one way to this Hondo Dealership on Haggerty Road and I have two Honda dealerships withing 15 miles from me but I go all the way there as they make me feel I am valued. Big hats off to Tim, the Manager, as that is where the dealership starts with an excellent and people orientated Manager and hats off to his entire team at Surburban Honda. Thank you Eleanor damico More

Took my car there several times for service. They are there to get as much money out of you as possible as their primary goal. Tried to sell my on having items done that were not part of required mainte there to get as much money out of you as possible as their primary goal. Tried to sell my on having items done that were not part of required maintenance. Also told me I needed a battery and alignment. Battery made it just fine for another year and took the car back to the place I bought tires and was informed that the alignment was fine. More