Suburban Nissan of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Eric is amazing! I first went in to test drive a car that I wasn’t really in love with. He told me all about the car I checked out, which was the nicest I saw of all I first went in to test drive a car that I wasn’t really in love with. He told me all about the car I checked out, which was the nicest I saw of all the cars I drove that day. He was super attentive, and could tell I still wasn’t the happiest with it. Instead of trying to force the used car purchase, he helped me check out a few others. I got all the information I needed on these and was happy to find a new car in my price range to lease. The car I fell in love with ended up selling, and Eric did everything he could to bring in another one for me! It could be my age, but salesmen at other dealerships have not treated me like a serious customer. Eric took me seriously throughout the entire process and I could tell he respected my time. I never felt the frustration that I usually feel trying to get a car. The leasing process went smoothly and he was easy to communicate with whenever needed. He obviously cared about sending me off with the car in perfect condition. He even made sure the Permaplate application was perfect. Now every time I walk out and see my car I feel sooo happy and I have Eric to thank for that :) Because of my experience with dealers in the past, I’m not sure anyone else could’ve given me this dealer experience. I appreciate him so much and already started recommending him to family and friends next time they’re looking for cars. And Shoutout Rishi and the woman at the front desk (I’m sorry I don’t remember her name), they were also very kind! More
Eric helped me to get my first car within my budget. He seemed to know what he was talking about and was pretty personable. The building itself was clean, which was nice. He seemed to know what he was talking about and was pretty personable. The building itself was clean, which was nice. More
Eric Pina is our sales representative, who is very professional, honest, and customer-focused. We got our favorite car and are very satisfied. professional, honest, and customer-focused. We got our favorite car and are very satisfied. More
We spent a few days looking at cars at various dealerships had some good salesman and some not so good salesmen. When we got to Suburban Nissan and met with Eric it was such a refresher! We were t dealerships had some good salesman and some not so good salesmen. When we got to Suburban Nissan and met with Eric it was such a refresher! We were treated so kindly and there was absolutely no pressure when it came to looking. Eric was great at walking us through the steps as neither of us had ever bought a car before. When it came time to sign the papers there was no sales or finance pressure for putting down more money or adding on extra stuff! Rishi in finance was great for getting us a good deal and making sure our experience was good! Over all we had a great car buying experience here and 100% recommend Eric for sales and Rishi for financing! More
Sold me a car with undisclosed damage and issues. I live out of state and made the mistake of trusting the salesman Quay. I asked him point blank over the phone if there is any damage or any issue I live out of state and made the mistake of trusting the salesman Quay. I asked him point blank over the phone if there is any damage or any issues, to let me know. And he said the car is mint. I am adding pictures so everyone can see. I messaged them for an amicable resolution and they never responded. This dealer, sold me a car with all 4 mismatched tires with one of the tires being a directional tire and other 3 non directional, all 4 different brands. I have no idea how badly the transmission/front diff has been affected by this. Look at the pictures, ac vents broken front and rear, door panel has been glued on and falling apart. Car smells like a porta potty, is as best as i can describe it. I don't know how a dealer can sell a car this bad and be okay with it.... More
The dealership is spacious and has a large waiting area and it appears very clean service section. I was particularly impressed by the interactive Model Interest Sales Screen that you could select the mod and it appears very clean service section. I was particularly impressed by the interactive Model Interest Sales Screen that you could select the model and type of payment method and find out how much the vehicle would cost depending on the model. The dealership is in a great location and easy to get to from the adjoining highways or Grand River. We really enjoyed working with Eric who patiently answered all our questions and is very knowledgeable with the vehicle lineup. We appreciated him letting us test drive the two models we were interested in and when we finally completed all the paperwork showed us in person many of the features of the new car that we wanted to know about as it's our first Nissan purchase. Rishi Varmon was very knowlegeable also and helped us figure out various financing alternatives. He was also patient and answered all of our questions appropriately. More
Eric was great to work with! He was very easygoing, patient, and always willing to help. He made the whole process smooth and stress-free, answered all my questions, and never ma He was very easygoing, patient, and always willing to help. He made the whole process smooth and stress-free, answered all my questions, and never made me feel RUSHED. I really appreciated his positive attitude and how easy he was to talk to. Overall, I had a great experience and would definitely recommend Eric to anyone looking for excellent service. Thanks again, Eric! More



