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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
799 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 799 reviews

April 19, 2024

Derek, the service manager answered the call when I called in. He was very very helpful, he gave clear details of the things that needed to be done. I really appreciated the explanation, and then they More

by cgambrell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Suburban Nissan of Farmington Hills responded

Hi there, we're glad to know Derek and our team at Suburban Nissan of Farmington Hills were able to provide you with the detailed service you needed. We appreciate your feedback and look forward to assisting you in the future!

April 09, 2024

Great place. very easy to work with. was able to assist me with multiple items that i was looking for. More

by Abraham Alaouie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine "JT" Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Suburban Nissan of Farmington Hills responded

Abraham, Your feedback is important in helping us improve our service, so thank you for sharing this with us. We're glad we could connect you with the right person today to obtain the document you needed. Let us know if you need assistance with anything else in the future! Thank you, Lou Cardinale - Sales Manager - (248) 991-8231

March 30, 2024

I loved how much he helped my family and i with a new car. He went above and beyond especially with it being a little difficult as i had to translate for my parents but he was so great and i couldn’t of More

by jackiealv0001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine "JT" Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Suburban Nissan of Farmington Hills responded

Jackie, we're so glad to know our team at Suburban Nissan of Farmington Hills could assist you and your family with the car purchase. We appreciate your kind words about their efforts in making sure everything went smoothly. Stop by and see us again soon!

March 30, 2024

Jerome was great! From the initial test drive he followed through and was in contact through the whole process. Great experience! Thank you Jerome! More

by David Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine "JT" Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Suburban Nissan of Farmington Hills responded

David, we're delighted to know Jerome provided you with a great experience at Suburban Nissan of Farmington Hills. We appreciate your feedback and hope to see you again!

March 19, 2024

I had come in right after losing my car, and Jerome Cobb had the mindset of just getting me back on the road. He is very professional and doesn’t sugarcoat anything! If you’re looking for a good and reliabl More

by Ariana Noonkester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Suburban Nissan of Farmington Hills responded

Ariana, we're so glad to know that Jerome was able to assist you during such a challenging time. We appreciate your kind words about our team at Suburban Nissan of Farmington Hills!

March 19, 2024

Everyone was extremely friendly and helpful. Chris my salesman was wonderful. As was the manager Scott. I will be buying all my vehicles from this dealership goig forward More

by dorenerousseau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine "JT" Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Suburban Nissan of Farmington Hills responded

We're so glad to know that Chris and Scott provided you with a wonderful experience at Suburban Nissan of Farmington Hills! We look forward to helping you find your future vehicles. Thanks for the review!

March 18, 2024

Jerome was very kind and helpful he will work with the customer and give them the best options possible More

by Kay cee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine "JT" Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Suburban Nissan of Farmington Hills responded

We're glad to know Jerome was able to assist you with your needs at Suburban Nissan of Farmington Hills. We strive for the best customer service and it's great hearing that reflected in your visit!

March 15, 2024

Very helpful , friendly and fast if I know anyone looking to buy a car I will be sending them right to Jerome! More

by Dillion Tallent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Suburban Nissan of Farmington Hills responded

We're glad to know that Jerome and our team at Suburban Nissan of Farmington Hills were able to assist you efficiently! We appreciate your willingness to recommend us. Safe travels in your new car!

March 08, 2024

Jerome is an exceptional employee, no matter the obstacle he does not give up. He makes sure you will be leaving satisfied. Very nice and young ambitious man, his communication skills are excellent. He is st More

by Anetra Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine "JT" Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Suburban Nissan of Farmington Hills responded

Anetra, it's great to know that Jerome was able to provide you with such a positive experience at Suburban Nissan of Farmington Hills. We appreciate your recommendation and look forward to serving any future needs!

March 07, 2024

IT WAS A PLEASURE DEALING WITH JEROME. HE KEPT ME UPDATED DURING MY ENTIRE PROCESS. BEST SALESMAN EVER More

by ormondcynthia968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
Mar 08, 2024 -

Suburban Nissan of Farmington Hills responded

We're delighted to know that Jerome provided you with such a positive experience at Suburban Nissan of Farmington Hills! We appreciate your kind words and look forward to serving you again in the future.

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