"Great Customer Service!"
- Catherine H.
Jarrell H. & Dealership & Finance Manager( truly worked out a win-win deal & great financing options) are very Friendly, Helpful. The atmosphere is very welcoming & the team will effectively work/communicate with you to make sure you get the vehicle you want,. My Salesperson Jarrell, was more that nice about letting me come near closing to test drive a vehicle as well as ordering, following/up, ensuring I had everything I wanted to meet the needs of my vehicle!
"Great car, great service"
I went to this dealership to test drive a used Volvo from online. Not only was the car great but the service was too! Chris did a great job answering all my questions.
"From the first moment"
What actually brought me to Suburban Nissan was another Salesman from a different dealership altogether! He secretly told me to check out Suburban’s used cars. That was my first tip that Suburban was a great place to do business. I know Im not going to spell my salesman’s name correctly. A big friendly teddy bear, Jarrell Hogan, I believe...Wonderful guy......so easy going and kind, always laughing at my silly jokes.....then Mike the Manager who approved EVERYthing I asked for with the car. He was cool, friendly AND most importantly, he made himself available! I mean Mike is a busy guy but when I went to his door, he’d always stop what he was doing. Another shout out to the young financial man Brian who put all the paperwork together AND got me a 3.84 interest rate. How he did that Ill never know. The guys in the back were VERY friendly as they detailed my new car and even the Detailer from an outside company (Bill?) was extremely helpful in showing me how to get cigarette smoke out of a different car of mine. Altogether I had an enjoyable experience at Suburban Nissan of Farmington Hills and highly recommend shopping there for your next vehicle (and NO! I am NOT related to anyone there. It was the first time I had ever stepped foot in the place.
Employees Worked With
Other Employees :
Bill from an outside detailing place