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Suburban Nissan of Farmington Hills
Farmington Hills, MI
822 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 822 reviews
November 12, 2010
I always do my homework before buying - so I contacted multiple dealorships, looked up trade in values of my car, found the exact Mazda CX7 I wanted, and thought to give Suburban a chance since I received multiple dealorships, looked up trade in values of my car, found the exact Mazda CX7 I wanted, and thought to give Suburban a chance since I received an email from the dealor offering me my desired trade in price for my Mazda 3. To my surprise they hassled me, lyed to me, and treated me with disrespect even though I had the dealors email as back up. He even tried to talk me out of my credit unions rates even though it was better than their rates?! The sales manager was even worse than the dealer. He flat out told me my car was not worth the asking price and offered me the trade in value of an auction car. They think a female has no clue what a car is worth and/or how to check into the price of a car. I am a female engineer that loves to take care of her cars!!!! Do yourself a favor and never buy or lease from a Surburan (especially from the Farmington Hills). No need to support liars and disrespectful a-hole sales managers! At the end of the day, I walked out of that dealorship, drove to another Mazda dealorship (Sesi) in Ypsi, got full asking price of my Mazda 3, got the car I wanted from the car inventory that Saturday! More
by MazdaGirl27
Employees Worked With
John Smith
July 21, 2010
Refused to let me test drive Audi A4 on the grounds that I don't live in Michigan and unlikely to buy the car (I had shown them my out of state drivers licence). Very unprofessional. It seems they only allo I don't live in Michigan and unlikely to buy the car (I had shown them my out of state drivers licence). Very unprofessional. It seems they only allow test drive to people who are "likely" to buy their cars. More
by wheelerdealer
Employees Worked With
John Field
