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Suburban Subaru
Troy, MI
214 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 214 reviews
August 15, 2011
New car buying experience as it should be! I can honestly say that this was by far my best car buying experience so far. Alissa is very friendly, warm, and honest. She possesses encyclopedic knowl honestly say that this was by far my best car buying experience so far. Alissa is very friendly, warm, and honest. She possesses encyclopedic knowledge about the Subaru brand, the model line-up, and was able to answer our every question. She was also very helpful in making sure that we stay within our payment range while getting the features that we needed and wanted. At the end, we got a great pice on a 2011 Forester. At delivery, Alissa made sure to show us every feature of the car and even made sure that our bluetooth phones worked with the factory radio! She also introduced us to the friendly service staff and explained to us all of our warranty and service options. By far, this was our best new car buying experience and I have already been recommending Alissa and Suburban Subaru to my friends who are looking to for a new vehicle. More
by ygoyfman
Employees Worked With
Alissa Hubbarth
August 02, 2011
I really appreciated the open, friendly, and sincere qualities that suburban subaru had and all of the sales team, especially camie. As a first time buyer and new to the entire car buying experience I qualities that suburban subaru had and all of the sales team, especially camie. As a first time buyer and new to the entire car buying experience I truly appreciated the (extra) time camie spent in not only explaining but teaching me the process and truly making me feel like a respected customer. More
by newimprezA1
Employees Worked With
Camie Spencer
August 01, 2011
Cami was VERY helpful in my decision making between the Legacy and the Imprezza. She made every effort to make sure I was informed on my payment options and that I was happy with my decision. I chose the Legacy and the Imprezza. She made every effort to make sure I was informed on my payment options and that I was happy with my decision. I chose the Legacy and the dealership was expecting a dark gray one in that week, however I had really fallen in love with the white. Cami personally drove to Ohio to trade another car the dealership had so that I cold get the white one she knew I really wanted. I cannot explain how happy I was to get a white Legacy but most of all that she had taken her time to drive back and forth to Ohio just for me! An overall great experience, I have already recommended her to a friend looking for a Forester. More
by purgmp
Employees Worked With
Cami Spencer
July 10, 2011
Camie was great! She answered all of my questions, and was very polite and a pleasure to work with. My overall experience at the dealership was the best that I have ever had. Camie and her crew had me in was very polite and a pleasure to work with. My overall experience at the dealership was the best that I have ever had. Camie and her crew had me in and out of the process faster than I have ever done before! I am very happy with my new car! More
by bgf61
Employees Worked With
Camie Spencer
