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Suburban Toyota of Farmington Hills

Farmington Hills, MI

4.8
2,453 Reviews
From New and Used Sales to Parts and Service, Suburban Toyota of Farmington Hills Aims to Provide a Truly Stellar Automotive Experience There are numerous reasons why drivers choose Suburban Toyota of Farmington Hills. Proudly serving Farmington Hills, Livonia, Southfield, Novi and West Bloomfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. That means you can expect to learn all of the features of the specific new Toyota RAV4, Camry, Corolla, Sienna or Tacoma you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs. At Suburban Toyota of Farmington Hills, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Farmington Hills. Suburban Toyota of Farmington Hills truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 25000 Haggerty Rd, Farmington Hills, Michigan today.
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25000 Haggerty Rd.

Farmington Hills, MI

48335

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Showing 52 service reviews

July 28, 2025

They solved the problem to my satisfaction. I thank Adam for going the extra mile. More

by ltcoldg
Recommend Dealer
Yes
Employees Worked With
Adam Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Suburban Toyota of Farmington Hills responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again down the road.

July 16, 2025

Peter is a great example of stellar customer service. He was not pushy and very approachable. He was knowledgeable about the cars and the process. He gave me a fair deal on my trade without ridiculous More

by Brenda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Soloman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Suburban Toyota of Farmington Hills responded

Hi Brenda, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again down the road.

April 01, 2025

I had a great experience at the Suburban dealership. I would highly recommend anybody to work with Mikey Z and the Suburban team! More

by Kathleen Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Zoellener
Apr 01, 2025 -

Suburban Toyota of Farmington Hills responded

Hi Kathleen, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

March 27, 2025

I strongly suggest to remove adam from your team i had a very bad time with him He talks rubish More

by mohd.hayyan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Gilbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Suburban Toyota of Farmington Hills responded

Hi Mohd, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. James Mitchell - Assistant General Manager - 541-776-6401

February 25, 2025

Have some issues with attitude of some service advisors, with initial review but was contacted by several managers which showing they care about company reputation. Workers attitude not always representing More

by andrew.popovs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Kalowick
Feb 26, 2025 -

Suburban Toyota of Farmington Hills responded

Good morning, Andrew, I am sorry to see your review. We will be calling you shortly to discuss your experience and what we can do to keep you a customer for life. Your business is highly appreciated and we look forward to bettering ourselves so that you will come back to us for all your future service. Jamey Mitchell Suburban Toyota

January 07, 2025

Always thorough. Friendly and keeps me up to date on service a recall status. Much appreciated. More

by RRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Cole
Jan 07, 2025 -

Suburban Toyota of Farmington Hills responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

November 09, 2024

Wow. . based on reviews by other customers, it would appear that Suburban Toyota's lack of service by its 'service staff' (..service is in the job title!) More

by Dwayne 2017
Recommend Dealer
No
Employees Worked With
Nov 11, 2024 -

Suburban Toyota of Farmington Hills responded

Dwayne, would you please reach out to Jamey Mitchell at Suburban Toyota to discuss your experience? My direct line is 248-991-8543.

September 27, 2024

I had a disappointing experience with Roger at Toyota. Before visiting, my local mechanic identified a canister issue but suggested I go to Toyota since they would be more knowledgeable about the canister More

by Ratna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Gilbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Cole
Sep 30, 2024 -

Suburban Toyota of Farmington Hills responded

Hello Ratna, Thank you for bringing this to my attention. It is regrettable to hear about this. If you are willing, I would like to discuss your experience in further detail so we may address this properly and get a better understanding of your experience. Contact me at your earliest convenience at the contact provided below. Adam Gilbert - Service Manager - (248) 991-8562

August 12, 2024

Need to take customer facing or soft skills course. Thinks he is funny and he is not. Awkward. I try to get other advisors when I go to Suburban. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Skowronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Cole
Aug 12, 2024 -

Suburban Toyota of Farmington Hills responded

Hi Alan, Thank you for the review. We will connect with our team to discuss this. We hope to see you again in the future.

June 12, 2024

She is great at her job and she is very friendly and kind to the staff More

by Cameronherald11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Lux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Suburban Toyota of Farmington Hills responded

Hi Cameron, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

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