
Suburban Toyota of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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steve was nice. i am all for saving the environment but copies of documents are helpful for purchases & financing. I am looking through emails, with no luck, finding out what our pymts will be. Finance g copies of documents are helpful for purchases & financing. I am looking through emails, with no luck, finding out what our pymts will be. Finance guys said wait til info comes in mail. not sure if i am missing any important emails. More
Excellent experience from the minute I connected with sales.Melisa was very professional and personable. She went above and beyond to ensure we were happy sales.Melisa was very professional and personable. She went above and beyond to ensure we were happy More
I ordered a 2021 4Runner TRD Pro from Japan in early May, 2021, during the global chip shortage and the vehicle was delivered the last week of July. Suburban was successful in this effort when most other de 2021, during the global chip shortage and the vehicle was delivered the last week of July. Suburban was successful in this effort when most other dealerships throughout the nation were not. Lazer Volaj was assigned to be my point man working on keeping me apprised of build and delivery status. I think he did fabulous job keeping up to date and coordinating all the final delivery arrangements. More
We went in looking to turn our leased truck in and were able to get equity out of it to use towards purchase of a new vehicle. We are very satisfied with the service, knowledge and friendliness that Steven able to get equity out of it to use towards purchase of a new vehicle. We are very satisfied with the service, knowledge and friendliness that Steven showed. The car is fantastic and we were able to get all the features on our list! They had to make a dealer trade even, and our new car got to Troy within days. More
This was the quickest car purchase experience that that me or my husband have ever had.. This is also the 1st this is also the 1st time we leased and all our questions were quickly answered me or my husband have ever had.. This is also the 1st this is also the 1st time we leased and all our questions were quickly answered More
Cars on the website marked available are sold. By the time we ask to put money down, we are told it was sold. So I called 4 days later, the website still shows the car available, and Meredith says sold time we ask to put money down, we are told it was sold. So I called 4 days later, the website still shows the car available, and Meredith says sold today. I was already informed by sales it was sold Monday, just a few hours before we call! They keep sold cars online to get people talking, then try push a different available car. The old bait-and-switch. Enjoy the high times for dealers, one day you'll have to fall back on your reputation. More
This is my second time buying a vehicle from Steven, and I will be back again! Always friendly and answers any questions I have. Derrik, the financial advisor was very informative and helped weigh out my op I will be back again! Always friendly and answers any questions I have. Derrik, the financial advisor was very informative and helped weigh out my options. Thank you Steven, Derrik and Toyota of Troy! More
Very professional, very friendly and everything was very fast! Steven is the BEST SELLER and Derrick the BEST FINANCIAL ADVISOR! We bought cars before but we were not as impressed and pleased as we are now! fast! Steven is the BEST SELLER and Derrick the BEST FINANCIAL ADVISOR! We bought cars before but we were not as impressed and pleased as we are now! We will recommend this place to our friends interested in buying Toyota! Thank you very much! Great job boys!!! More

Steven was so friendly and helpful, and was great to work with in purchasing my new car. He was in communications with us throughout the entire process, and answered ALL of my questions. No doubt the best with in purchasing my new car. He was in communications with us throughout the entire process, and answered ALL of my questions. No doubt the best salesperson at Suburban! More