Suburban Toyota of Troy

This was our 5th Toyota. Our sales and service experiences have been consistently positive. Andy was attentive, informative, accommodating and polite and went out of his way to get the color I wa experiences have been consistently positive. Andy was attentive, informative, accommodating and polite and went out of his way to get the color I wanted. We would definitely recommend the dealership and Andy Shayota to friends and family. More

Andy was a very knowledgable salesman. If he wouldn't have taken the time to say hello we might have not found our car. Thanks Andy! have taken the time to say hello we might have not found our car. Thanks Andy! More

Mr.andy (sales rep) in my hearth I think he is a great person,always smile and you will not feel he is nice to you because of the commission,come visit suburban Toyota and look for Andy and you will know person,always smile and you will not feel he is nice to you because of the commission,come visit suburban Toyota and look for Andy and you will know what I'm talking about. More power to you mr.andy shayota More

we had a horrible experience with the Manager, Mark Buday. He was rude and lacks tact. He has more excuses for things than Carter has pills. Thankfully, there are dozens of deals around Metro Detroit w Buday. He was rude and lacks tact. He has more excuses for things than Carter has pills. Thankfully, there are dozens of deals around Metro Detroit we never have to return. He was mean, condescending, uncaring, inconsiderate. Felt like we had done a deal with the Devil Himself!! More

We have had our Toyota Camry hybrid now just about over 2 month’s! We are totally in love with it! When we started our car hunt we weren’t sure what we wanted and went to many dealerships and boy were they month’s! We are totally in love with it! When we started our car hunt we weren’t sure what we wanted and went to many dealerships and boy were they money hungry as well as trying to persuade us. Becky was always professional and patient answering my husband's 101 questions. She truly knows her product and at no time did we feel pressure from her (we came in about 4 times and tons of emails were sent!) Thank you Becky for making this experience hassle free. Continue to the good work. :) Karla & David Ladd More

My husband and I were the third ones in our circle of family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on t family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on their glowing reviews, we went to Suburban and met with Ernest Gribble, and found exactly the car we were looking for at a very reasonable price. We came back in a few days to pick it up, and the paperwork was painless and efficiently handled. We never felt any pressure to make decision or buy something we didn't really need. Compared to my last highly unpleasant experience in buying a new car (lookin' at you Colonial Honda in Glendale, CA), we found this place to be a joy. The employees clearly enjoy what they do and we felt like valued customers at all times while we were there. We would unconditionally recommend this dealer to anyone in the area considering a Toyota. More

My wife and I came into Suburban to pursue an internet sale. Becky Bennett was our contact, and she greeted us, as I would expect any Sales Consultant to do. But what impressed us was her care and conce sale. Becky Bennett was our contact, and she greeted us, as I would expect any Sales Consultant to do. But what impressed us was her care and concern for getting us into the right Toyota for our needs. Her calm professionalism worked for us; we felt no pressure at all, which allowed us to focus on our needs. She was genuinely concerned about *us*, which made us more comfortable with our decision to buy our first Toyota. Thanks for your time and help, Becky. And congratulations to Suburban Toyota for having such high-quality professionals on your staff! Sincerely, Dave and Cindy Ouzounian More

Got hooked up with Tony on the internet. He treated me good and offered me an okay deal on the Camry. He was the best part about Suburban Toyota. The managers were a little pushy/screwy. I'd recomend th good and offered me an okay deal on the Camry. He was the best part about Suburban Toyota. The managers were a little pushy/screwy. I'd recomend the dealer to my friends and fam but only if they go see him. Thanks man. More

I had never purchased used cars from dealers in the past so was pretty anxious about how it would go.But after having visited Suburban and dealing with Jay, I can say for sure our needs for a used car were so was pretty anxious about how it would go.But after having visited Suburban and dealing with Jay, I can say for sure our needs for a used car were completely addressed to our satisfaction. More

Anthony was very helpful when I purchased my rav4. He was very knowledgeable about the car. He stayed late to complete my trade-in. I will buy my next Toyota from him. very knowledgeable about the car. He stayed late to complete my trade-in. I will buy my next Toyota from him. More