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Suburban Toyota of Troy

Troy, MI

4.4
1,194 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,194 reviews

May 14, 2012

I was very satisfied with Anthony Martin. Even though he looks young he knows alot about the overall brand and I can tell that he is a "car guy" He made me and my wife feel as though we knew him for years. More

by gdcard8146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2012

This dealership give incorrect information to their customers. Jay Tuttle tole me that a bearing could not be pushed out of the knuckle without breaking the knuckle. After the repair he said sometimes More

by Iflyoften
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 17, 2012 -

Suburban Toyota of Troy responded

Iflyoften did have service work performed at Suburban Toyota. Unfortunately there was a disagreement and although we did try to resolve the issue face to face we were unable to do so. Iflyoften then decided to pursue the matter in court, which judgment was rendered in Suburban Toyota’s favor. We would ask you to take into consideration Suburban Toyota’s other reviews when reading Iflyoften’s post. Thank you.

May 07, 2012

I love my new car and my salesman was great ! The love I have for my new Prius will have me a loyal Toyota customer forever . More

by Edjones48173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 23, 2012

Terry and I really appreciated the attentiveness, enthusiasm and patience Calvin gave to us (it is a very busy dealership)during our journey through the purchase. We looked and tested other cars, ma More

by pdupont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Reed
April 20, 2012

We had 2 dealerships given us in a "True Car Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral More

by Sue Subject
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Talampas
April 19, 2012

I had a great service on a certified used car. the timing of the buy and just the way the sales happened was a pleasure. When you purchase a car,you never know who the customer is, and in here, you sure d More

by aditya6jul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADITYA RAGHUNATHAN, Jay Edwards, Mike Talampas
April 09, 2012

we came in for a new minivan. We were pleased with the information and comfort in picking what met the needs of our family. The attention to detail and the overall care that was dedicated to helping make More

by aharidas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 05, 2012

During my search for a used car, Jay really took the lead and coached me through my research process. He didn't take advantage of the fact that I was a woman shopping alone. He treated me as though I was act More

by TMariePR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Edwards
April 05, 2012

Wonderful person to work with. Friendly and honest. Buy your cars from him. Friendly environment and professional. Lots of cars to pick from. Happy with the experience More

by chrissytina00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Edwards
April 05, 2012

Right from the beginning I felt at home at Suburban Toyota-Scion. I didn't exactly know what was the best car for me; however, I knew it needed to be 100% dependable and affordable. Becky Bennett lis More

by sehall745
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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