Suburban Toyota of Troy

I had purchased a Scion Xa from this dealership (from Frank Sandomerski) and was very happy with the buying/leasing experience and the car itself. I like the pure pricing system with the Scion's. I wan Frank Sandomerski) and was very happy with the buying/leasing experience and the car itself. I like the pure pricing system with the Scion's. I wanted to get another Xa but that model was discontinued so I looked at the Xd. The Scion's & Toyota's appeal to me for their smooth ride, great gas mileage and sportiness. Originally, the dealership was the one who called me to see about turning the car in early. They were looking for lease cars to resell. That particular experience was not good for me because the salesman (dont remember his name) was not helpful in trying to get me into something within my price range. He didnt want to go the extra mile. The next time I came back it was different. The salesman, Guy Mulder, was very helpful. I didnt think the Xd was in my price range but I guess the timing was right. I was able to prchase/lease the car. Everything went well. Guy and the business manager were great. They treated me like family. I am happy with the car and would recommend the dealership to anyone. More

I was treated with respect and kindness throughout my experience with Guy Mulder. He was very knowledgable and my purchase went very smoothly. Very happy with the service department when I recently wen experience with Guy Mulder. He was very knowledgable and my purchase went very smoothly. Very happy with the service department when I recently went in for my first free oil change. Everyone I have worked with was great! More

Great experience, sales man was informative, friendly, and knowledgeable, plus camry is a great car this is my third one. I would recommend this dealer to my friends and family. and knowledgeable, plus camry is a great car this is my third one. I would recommend this dealer to my friends and family. More

A GREAT help. All in all my experience with this dealership has been a positive experience. I have purchased numerous vehicles from this dealership, as well as referring both friends and family, an dealership has been a positive experience. I have purchased numerous vehicles from this dealership, as well as referring both friends and family, and have never been anything but 100% satisified. They go out of their way to answer all questions. Thanks guys! More

I am an Encore customer and have leased several cars from this dealership. This was my first leasing experience with Lisa Harris and was very pleased with the friendly, knowledgeable, one-day service I rece this dealership. This was my first leasing experience with Lisa Harris and was very pleased with the friendly, knowledgeable, one-day service I received turning in my 2007 vehicle and leasing a new 2010. More

Our purchase of a Toyota Highlander from Suburban Toyota went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise manner. We appreciated his non pressure, low key style. He made us feel very comfortable. He offered us useful suggestions on how to protect our investment through the program. Dennis Barrera, our salseperson, exceeded our expectations in his follow up phone call the next day. He wanted to make sure we were happy with our purchase and if we had any questions. Top notch. More

Dennis has taken care of our auto needs for several years. He has always been honest, above board, friendly, professional, and a real joy to work with. In addition to myself, he has handled my daughter years. He has always been honest, above board, friendly, professional, and a real joy to work with. In addition to myself, he has handled my daughter's and son-in-law's auto needs as well. I highly recommend him! More

I have never experienced this level of professionalism on any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was extremely attentive to my needs and very aware of the importance of my time. He is exceptional at what he does and should absolutley be commended for his amazing work. If I had room for him in my small business I would definitely try to steal him away. I wouldn't go anywhere else. More

UNABLE TO COMMENT ON THE WORK DONE AS I KNOW NOTHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING SHOULD BE DONE AND MOST IMPORTANTLY HIS FRIENDLINESS AND CARE TO CHECK IF EVERY ITEM REQUESTED HAS BEEN TAKEN CARE OF. More

I was there to purchase a car from a friend who was leasing that car from the dealership. Lisa and Dominic were friendly and knowledgeable, answered all of our questions, and gave us top-notch custome leasing that car from the dealership. Lisa and Dominic were friendly and knowledgeable, answered all of our questions, and gave us top-notch customer service. I wish all of my transactions could be this smooth. My friend is leasing a new car from the dealership. They didn't make any (or much) money from me and still treated me great. More