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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
April 08, 2021
Matt was very helpful not once did I have to enter the dealership until I sighed for the car Matt answered all my questions over the phone great job Matt will be back real soon to get that rave 4 hybrid f dealership until I sighed for the car Matt answered all my questions over the phone great job Matt will be back real soon to get that rave 4 hybrid from you 5 star treatment 💯💯 More
by Lrhend
Employees Worked With
Matt Traylor, Kelvin Toma
April 06, 2021
Worked with Steve Salman to lease a new Tacoma. Super friendly, and worked out a really fair deal. Process was super smooth and fast. Happily will make the trip over for my future vehicles. friendly, and worked out a really fair deal. Process was super smooth and fast. Happily will make the trip over for my future vehicles. More
by LucasB.
Employees Worked With
Steven Salman
April 06, 2021
I had a great experience working with Lazer Volaj to buy a car at Suburban Toyota of Troy. It is not the closest Toyota dealer to me, but the attention and service I received was worth the drive. Lazer help a car at Suburban Toyota of Troy. It is not the closest Toyota dealer to me, but the attention and service I received was worth the drive. Lazer helped me obtain the Rav4 I wanted. I decided to go with Suburban after giving the Service Department a test drive with an older Toyota. Mary Ann McGee was great to work with, providing accurate updates on the progress of the repair. I will be going back to Suburban for my next purchase. More
by Joe S
Employees Worked With
Lazer Volaj, Mary Ann McGee
April 06, 2021
Hey you cool Kats and Kittens, Uncle Sam here to let you know that Matt is so cool they measure him in kelvin! Got me a 2018 Toyota RAV4 with all the fixins I was lookin for. Not only did he give me the tim know that Matt is so cool they measure him in kelvin! Got me a 2018 Toyota RAV4 with all the fixins I was lookin for. Not only did he give me the time but he put forth an effort into listening to me and helping me find a vehicle better than my previous. I can now proudly say, that thanks to Matt, I leveled up from a freshmen college girl looking to bar hop into a successful soccer mom who can now fit 5 people comfortably, instead of feeing like an act for Ringling Bros and Barnum & Bailey. Keep on Keeping on, and Matt, whatever you do Never Stop Never Stopping. Samuel from Misty Sprockets and the wet bottom boiz! More
by samuel.j.derossett
Employees Worked With
Matt Traylor
April 05, 2021
First time leasing a car and thanks to Leng, the process was quick and painless. Leng was very professional and a delight to work with. She listened to my vehicle preferences and worked extremely hard to ge was quick and painless. Leng was very professional and a delight to work with. She listened to my vehicle preferences and worked extremely hard to get a great deal on the Toyota RAV4 that I fit all my requirements. Overall the process was very easy and I would highly recommend Leng to anyone looking to lease or buy a new car! More
by emily s
Employees Worked With
March 31, 2021
It Was a great experience to work with both Kelvin and Monica they were very helpful and paperwork went by very fast completing my purchase. Monica they were very helpful and paperwork went by very fast completing my purchase. More
by Rowa795
Employees Worked With
Kelvin Toma, Monica Neville
March 30, 2021
Steve, most importantly listened to my needs and my lifestyle in terms of mileage and the day of delivery was flawless... Steve’s ability to listen to my needs, far surpassed every other Toyota dealer lifestyle in terms of mileage and the day of delivery was flawless... Steve’s ability to listen to my needs, far surpassed every other Toyota dealer I had visited. Thank you!! I love my 2021 Rav4. More
by Aruiz75
Employees Worked With
Steven Salman, Derrick Walker
March 30, 2021
I had the best experience with Guy! He was awesome and talked me through the whole process of purchasing my car. Answered every question I asked and was quick with getting me in and out. Thanks Guy!! talked me through the whole process of purchasing my car. Answered every question I asked and was quick with getting me in and out. Thanks Guy!! More
by Latonya
Employees Worked With
Guy Mulder, Derrick Walker
March 27, 2021
First time leasing a Toyota TRD and let me tell you the process was made effortlessly. Monica was a delight to work with and made sure I was able to test drive the TRD and Kelvin made the financing as sea process was made effortlessly. Monica was a delight to work with and made sure I was able to test drive the TRD and Kelvin made the financing as seamless as possible. Both my wife and I went away with new Toyota's. Couldn't be happier. More
by seanhodgson
Employees Worked With
Kelvin Toma, Monica Neville
March 21, 2021
Got my new 2021 Highland yesterday love it. Matt was very professional, nice and helpful while I was there. The overall process it took about 2 hours even with the things I added. very professional, nice and helpful while I was there. The overall process it took about 2 hours even with the things I added. More
by Sheilagildersleeve
Employees Worked With
Matt Traylor, Derrick Walker
