Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,194 reviews
March 04, 2021
Meredith did a fantastic job to commucate with me by email. All the offer details vehicle options and equipment options were quickly exchanged. She responded to every question I had very quickly. Great email. All the offer details vehicle options and equipment options were quickly exchanged. She responded to every question I had very quickly. Great service. Kelvin was great to deal with. Made the process of all the paperwork really fast and simple. Did a great job explaining all the additional options and paperwork. Lazer was very friendly and supportive during the complete purchase process. Took care of all our needs very effectively. Really a relaxed and easy process from test drive to purchase, to final explanations on the vehicle features. Great sales person to deal with. This is the way a vehicle purchase should be. No sales pressure, just a great experience during the whole transaction. More
by vettfam
Employees Worked With
Lazer Volaj, Kelvin Toma, Meredith Langton
February 27, 2021
Matt Traylor provide me with excellent information and also have answered all of my questions and inquiries. I am happy with their service. Thank You. also have answered all of my questions and inquiries. I am happy with their service. Thank You. More
by Hafiz Usman Ahmed
Employees Worked With
Matt Traylor
February 21, 2021
Steve Salman is the best salesman!! It was so quick and easy to lease my sister a car! Calvin also helped us get our paper done quick!! You guys are awesome thank you!!! easy to lease my sister a car! Calvin also helped us get our paper done quick!! You guys are awesome thank you!!! More
by Dierselman24
Employees Worked With
Kelvin Toma, Steven Salman
February 18, 2021
My best car buying experience ever! The entire team at Suburban was professional and very polite. My salesman Steven Salman was excellent! My son says when he gets a new car he will go to Suburban and a Suburban was professional and very polite. My salesman Steven Salman was excellent! My son says when he gets a new car he will go to Suburban and ask for Steven. Kudos! More
by Brewervc05
Employees Worked With
Mr. Derrick the financial manager was phenomenal also., Steven Salman
February 06, 2021
Just bought my first Toyota TRD Pro. Steve over there went out of his way to make it happen. I will buy my next truck from Steve. Thank you you for all your help. went out of his way to make it happen. I will buy my next truck from Steve. Thank you you for all your help. More
by Tim67.mor
Employees Worked With
Kelvin Toma, Steven Salman
February 01, 2021
I want to say thank you to the best sales Steven Salman he’s always trying to make his Customers happy And thank you Kelvin Toma he’s The best Financing helper he give me the best interest rate he’s always trying to make his Customers happy And thank you Kelvin Toma he’s The best Financing helper he give me the best interest rate More
by Sinangeorge
Employees Worked With
Kelvin Toma, Steven Salman
January 28, 2021
Monica was amazing. She was a great communicator and was very transparent through the whole process. Exceptional service. First time car buying wasn’t a bad experience very transparent through the whole process. Exceptional service. First time car buying wasn’t a bad experience More
by Klutch557
Employees Worked With
Derrick Walker, Monica Neville
January 27, 2021
Melisa is the best—knowledgeable and helpful! I went unprepared, but she took me through the whole process. I felt like I got a great deal and was very satisfied with a normally stressful decision. I unprepared, but she took me through the whole process. I felt like I got a great deal and was very satisfied with a normally stressful decision. I highly recommend her and the dealership. More
by E.Bauer
Employees Worked With
Melisa Leah Altan
January 19, 2021
Very kind and helpful! The process was fast, which is exactly what I needed. Would 100% buy another car from here! Thank you so much for everything! exactly what I needed. Would 100% buy another car from here! Thank you so much for everything! More
by Katieredmond76
Employees Worked With
Steven Salman
