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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
November 30, 2020
Sales officer Steve was more friendly and gave my clear explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the c explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the car and showed me the features like motion sensor door opener in back and sides etc. Was able to trade in my CRV and get the new Sienna XLE. HI appreciate his marketing skills and patience in dealing with customer More
by Lasarsamuel
November 27, 2020
Steven and Derrick were fantastic to work with. I sent a inquiry for a lease the night before and drove off the lot the next afternoon happy. It was smooth as could be. inquiry for a lease the night before and drove off the lot the next afternoon happy. It was smooth as could be. More
by Keith72
Employees Worked With
Steven Salman, Derrick Walker
November 20, 2020
Purchased a Tacoma, excellent customer service and professionalism. Thank you Melisa Altan for finding my husband’s dream truck! Melisa is excellent at her job professionalism. Thank you Melisa Altan for finding my husband’s dream truck! Melisa is excellent at her job More
by rmikich
Employees Worked With
Melisa Altan
November 11, 2020
JC is awesome! Super helpful and I really enjoyed working with him. First time as his customer but he treated me like I’d been a customer for years. Quick and painless experience with the dealership getting with him. First time as his customer but he treated me like I’d been a customer for years. Quick and painless experience with the dealership getting finance and paperwork squared away. All around a great experience. Nicely done JC! More
by rich
Employees Worked With
Joe Chartier, Kelvin Toma
November 07, 2020
My compliment for steven for his professional demeanor , attention to details for my new purchase 2021 4runner trd pro . I will recommend others and friends to you and suburban toyota . Thank you Again . attention to details for my new purchase 2021 4runner trd pro . I will recommend others and friends to you and suburban toyota . Thank you Again . More
by Midusapt
Employees Worked With
Steven Salman
November 03, 2020
Thank you, Edward Glants, for a great buying experience at Suburban Toyota! Professional and friendly service made buying our 2020 Highlander hybrid quick and simple. at Suburban Toyota! Professional and friendly service made buying our 2020 Highlander hybrid quick and simple. More
by detroitsharka
Employees Worked With
Edward Glants
October 31, 2020
Getting a new car with Steve and Suburban Toyota was a great experience! Steve was extremely knowledgeable and helped to guide us in picking our car It was quick, easy, and they worked hard to get us th great experience! Steve was extremely knowledgeable and helped to guide us in picking our car It was quick, easy, and they worked hard to get us the best deal. More
by aLkDaWg40
Employees Worked With
Steven Salman
October 26, 2020
Steve is the man, he helped me out with my four runner and I love it so much, he worked so hard for us and gave us a great deal, if you want great service and excellent price go see Steve . Trust me you w and I love it so much, he worked so hard for us and gave us a great deal, if you want great service and excellent price go see Steve . Trust me you will not regret it. More
by Saif80
Employees Worked With
Steven Salman
October 21, 2020
I need to thank Steve Salman at Suburban Toyota for his candor and for his hustle in helping me with a Used vehicle that I was determined to purchase (our family loves Saturn Auras). The vehicle had flaws, candor and for his hustle in helping me with a Used vehicle that I was determined to purchase (our family loves Saturn Auras). The vehicle had flaws, but Steve and his Service team worked them out with me, giving me fix-or-pass choices at difference price points. Furthermore, a big motive for me to buy this imperfect-but-good-enough car from Suburban Toyota was the years of good service we've received on a Used Toyota Corolla that we purchased elsewhere. We've had a couple warranty-covered issues on that vehicle, but they took care of every one of them. Again, we bought that Corolla elsewhere, but they treat us like we bought it from them. Thanks again, Steve and team. More
by danrzeppalurks
October 21, 2020
Good experience. Found me a low mileage hard to find vehicle for a decent price. Took care of turning in my lease vehicle at one of their other dealerships. Stephen was great! vehicle for a decent price. Took care of turning in my lease vehicle at one of their other dealerships. Stephen was great! More
by Mccorryelaine1
Employees Worked With
Steven Salman
