Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,194 reviews
February 11, 2020
Great to work with! Very easy to talk to and help understand everything. Also, appreciate how solution focused everyone was (especially Vinnie) with helping me get into the right car I love right awa understand everything. Also, appreciate how solution focused everyone was (especially Vinnie) with helping me get into the right car I love right away. Would highly recommend! More
by RobFrutig
Employees Worked With
Matt Stone, Vinnie Szerlag
February 10, 2020
JC was absolutely awesome. A super great guy to work with when it came to personality. He was willing to help us, and try to make it work BUT NEVER pushy, which we obviously appreciated. Overall, the sto when it came to personality. He was willing to help us, and try to make it work BUT NEVER pushy, which we obviously appreciated. Overall, the store was super clean, and everyone we talked to was friendly. We have plans to come back! And will 100% be calling JC in particular! More
by Laura Rataj
Employees Worked With
Logen Romain, Joe Chartier, Kelvin Toma
February 10, 2020
Quick and easy. Almost everything was ready when I got Quick and easy. Almost everything was ready when I got there. Im excited about being a Toyota customer. Thanks for everything And there were Quick and easy. Almost everything was ready when I got there. Im excited about being a Toyota customer. Thanks for everything And there were cookies! More
by Csummers
February 04, 2020
Always a great experience! Mary Ann is so helpful and I feel comfortable in this dealership. The work is done right and in a pretty reasonable length of time. Mary Ann is so helpful and I feel comfortable in this dealership. The work is done right and in a pretty reasonable length of time. More
by Carol E.
Employees Worked With
Mary Ann McGee
February 03, 2020
Excellent as always Took truck in for a recall on the frame and also 4x4 routine maintenance. As always easy drop off and they supplied me with a loner because they were Took truck in for a recall on the frame and also 4x4 routine maintenance. As always easy drop off and they supplied me with a loner because they were going to keep it for a few days. They did the service quickly. More
by chernoalpha
Employees Worked With
Mary Ann McGee
February 01, 2020
Very good service experience A service advisor greeted me as soon as I pulled in. My service was completed in an hour (airbag recall) and my other concern was investigated. Since A service advisor greeted me as soon as I pulled in. My service was completed in an hour (airbag recall) and my other concern was investigated. Since no check engine light had come on and the starting issue could not be duplicated, the service technician was unable to find anything wrong. My service advisor was honest about this and I happily went home. So far no repeat of the issue. This is the best dealership/repair facility in my experience. More
by Alley
Employees Worked With
Ashley, Elsalman
February 01, 2020
great service much better than fox keep giving service better than fox continue to treat people better than fox put people first and not second like fo service much better than fox keep giving service better than fox continue to treat people better than fox put people first and not second like fox More
by jpmjd
Employees Worked With
Damon
February 01, 2020
it was good My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil cha My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil change. More
by Matt M
Employees Worked With
Other Employees :
Steven in the service dept., Mary Ann McGee
January 31, 2020
JC was very helpful when I had to purchase another vehicle. This was the first time I have ever bought a car by myself.. with the help of my son and J C.. thank you! vehicle. This was the first time I have ever bought a car by myself.. with the help of my son and J C.. thank you! More
by Lenda Fox
Employees Worked With
Joe Chartier
January 31, 2020
Vinnie was very knowledgeable and helpful in the purchase of my new Camry. He was easy to deal with and made my car-buying experience wonderful! of my new Camry. He was easy to deal with and made my car-buying experience wonderful! More
by Linda842
Employees Worked With
Vinnie Szerlag
