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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
January 29, 2020
just an oil change - Oil change service I would recommend this dealership because of the convenience, size and snacks in showroom. Customer employees are always pleasa Oil change service I would recommend this dealership because of the convenience, size and snacks in showroom. Customer employees are always pleasant, polite and informational :) More
by pthornton7726
Employees Worked With
Mary Ann McGee
January 29, 2020
Helpful & Efficient Communication with the dealership was great. I need a part and have it installed and Jim (in Parts) Sean (service) coordinated it all. Couldn't be e Communication with the dealership was great. I need a part and have it installed and Jim (in Parts) Sean (service) coordinated it all. Couldn't be easier or happier. Good job guys. More
by BPT
January 27, 2020
Communication with the dealership was great. Purchasing the car was easy. Was able to test drive the car I was interested in multiple times. Would recommend. the car was easy. Was able to test drive the car I was interested in multiple times. Would recommend. More
by lugerada
Employees Worked With
Matt Traylor
January 26, 2020
I was internet shopping when I found the car I liked. It was a fast response to my e-inquiry (minutes) and Chris provided all the details. I went in to test drive Great experience with all that worked with was a fast response to my e-inquiry (minutes) and Chris provided all the details. I went in to test drive Great experience with all that worked with me. Swift transaction and got all my answers during the purchase process. Professional and friendly, I would recommend. More
by JAC
Employees Worked With
Scott Tekely, Chris Yarbrough, Alisha Slavko, Kelvin Toma
January 24, 2020
Friendly, efficient and knowledgeable a real pleasure to do business with. I would definitely recommend Lazer Volaj as a salesman. Best car dealer experience I have ever had. do business with. I would definitely recommend Lazer Volaj as a salesman. Best car dealer experience I have ever had. More
by Davidcarl99
Employees Worked With
Lazer Volaj, Matt Stone
January 22, 2020
Very professional, & hassle-free dealership experience. Exceptional customer service from Matt Traylor...fast, friendly, knowledgeable & goes the extra mile. Great buy at a great price! Exceptional customer service from Matt Traylor...fast, friendly, knowledgeable & goes the extra mile. Great buy at a great price! More
by Ldjackson411
Employees Worked With
Matt Stone, Matt Traylor
January 21, 2020
Excellent Service. Very helpful and professional. Always a very good experience. Its very possible when the time comes I will purchase another Toyota. Thank you for Very helpful and professional. Always a very good experience. Its very possible when the time comes I will purchase another Toyota. Thank you for all your help. More
by chernoalpha
Employees Worked With
Mary Ann McGee
January 21, 2020
Always truthful and honest... would definitely buy my next vehicle from them because the service is so good! Wish all my vehicles were Toyota’s so I could get this level of service next vehicle from them because the service is so good! Wish all my vehicles were Toyota’s so I could get this level of service More
by OA
Employees Worked With
Mary Ann McGee
January 18, 2020
I had the privilege to work with Lazer when purchasing my new car. Lazer is the best sales person ever! He is very knowledgeable, understanding and patient, sincere and kind, and he went above and beyond to new car. Lazer is the best sales person ever! He is very knowledgeable, understanding and patient, sincere and kind, and he went above and beyond to find me the perfect car and he did, love my CHR. Thank you Lazer for your help!!! More
by remarkablyaware
Employees Worked With
Lazer Volaj
January 17, 2020
Peggy was absolutely amazing! She couldn’t have made the car buying process any easier.She greeted me with a smile as I walked in, and showed me multiple different options on a Rav4. I came in with a pre-ap car buying process any easier.She greeted me with a smile as I walked in, and showed me multiple different options on a Rav4. I came in with a pre-approval with capital one, and Matt Stone was able to secure a better interest rate then was shown online.I was in an out the door in less than half an hour. I am extremely happy with the process and would definitely recommend Peggy Beattie and Matt stone to my friends and family. Thank you so much for making this a wonderful process! More
by Ibrahim Ezzat
Employees Worked With
Margaret (Peggy) Beattie, Matt Stone
