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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
January 03, 2020
Service Staff is always helpful and friendly. My vehicle was taken in and serviced quickly and I was heading to work within less than an hour. Staff is always helpful and friendly. My vehicle was taken in and serviced quickly and I was heading to work within less than an hour. More
by Gentnershelly
Employees Worked With
Damon Douglas
January 03, 2020
Great lease experience Matt is a very personal sales man, you can talk to him and feel like he’s a friend. Helped to get a smooth transaction done that day Matt is a very personal sales man, you can talk to him and feel like he’s a friend. Helped to get a smooth transaction done that day More
by Mo Qadri
Employees Worked With
Logen Romain, Matt Traylor
January 03, 2020
EXCELLENT SERVICE “Definitely recommend!” I made my first car purchase from Suburban Toyota of Troy, a low mileage 2017 Highlander Limited, and our sales person was Le “Definitely recommend!” I made my first car purchase from Suburban Toyota of Troy, a low mileage 2017 Highlander Limited, and our sales person was Leng Huang. . She was very professional, knowledgeable, and easy to work with. We arrived at a great price for the vehicle and the trade in. I would definitely recommend Leng Huang and Suburban Toyota of Troy to family and friends. More
by vangc
Employees Worked With
January 02, 2020
Vinnie did a great job! He was totally attentive and helpful every step of the way. He answered all questions. This was the smoothest car buying process I'v did a great job! He was totally attentive and helpful every step of the way. He answered all questions. This was the smoothest car buying process I've ever been through. More
by coachgeej
Employees Worked With
Vinnie Szerlag
December 31, 2019
This is my first vehicle purchase and i want to thank Ms. LENG HUANG for an awesome experience. She is a very nice salesperson and will work hard to give you the best offer. I highly recommend this dealershi LENG HUANG for an awesome experience. She is a very nice salesperson and will work hard to give you the best offer. I highly recommend this dealership. More
by ANNE
Employees Worked With
December 31, 2019
Excellent experience Matt Traylor was professional, patient, and helpful and the rest of the staff was very friendly! I would definitely recommend working with Matt and th Matt Traylor was professional, patient, and helpful and the rest of the staff was very friendly! I would definitely recommend working with Matt and this dealership to anyone looking for a new car! More
by Karamf85
Employees Worked With
Matt Stone, Matt Traylor
December 31, 2019
Excellent and Fast Service I'm very happy with the service I received. I was able to make an appointment for the following day. The service took only 40 minutes. I've been br I'm very happy with the service I received. I was able to make an appointment for the following day. The service took only 40 minutes. I've been bringing my Prius to Suburban Toyota since I purchased the car 9 years ago. More
by dunifer
Employees Worked With
Sean Kowalik
December 30, 2019
Pleasurable Experience Never expected my husband to come home and tell me he bought a car. When he came home today he was very happy with the overall experience. Good job! Never expected my husband to come home and tell me he bought a car. When he came home today he was very happy with the overall experience. Good job! More
by smaaske
Employees Worked With
Joe Chartier, Vinnie Szerlag
December 30, 2019
Very personable staff and highly efficient. Anthony was a huge help in answering my questions, making me feel comfortable and being efficient with the entire process. All of my questions were an Anthony was a huge help in answering my questions, making me feel comfortable and being efficient with the entire process. All of my questions were answered promptly and he never tried to upsell me. I felt heard through the entire process and not pressured. My experience with my last dealer was not terrible but comparing it to the experience I had at Suburban Toyota, I realized it’s possible for a dealership to make you feel like their priority is customer satisfaction and not just their bottom line. More
by Mdorantes91
Employees Worked With
Anthony Aquino
