Suburban Toyota of Troy

Excellent Customer Service I needed to have airbags replaced due to a recall. This was my first experience with this dealership. Everyone I worked with, from scheduling the I needed to have airbags replaced due to a recall. This was my first experience with this dealership. Everyone I worked with, from scheduling the appointment to the day of the appointment provided exceptional customer service. Damon went the extra mile by fulfilling my request to have the air pressure checked in my tires and having the batteries changed in my ignition fobs. I was provided a loaner car and the entire experience was effortless on my part. What a joy to work with such a professionally committed group of people at Suburban Toyota of Troy! More

Dealership was very clean and professional. Young man by the name of Vincent had an uplifting personality and had passion about the brand. I highly recommend seeing him for any recommendations for any Toyot the name of Vincent had an uplifting personality and had passion about the brand. I highly recommend seeing him for any recommendations for any Toyota vehicle. Nice boy More

AWESOME DEALERSHIP VInnie and Logen went above and beyond to accommodate me, with a really short notice, they were able to track down a car from another dealership and a VInnie and Logen went above and beyond to accommodate me, with a really short notice, they were able to track down a car from another dealership and and had it delivered to me in less than 24 hours. I will differently be buying another car from them. More

Best experience JC helped me get the best deal possible for what I needed. Straight forward and accommodating. Couldn't have asked for a better experience buying a ca JC helped me get the best deal possible for what I needed. Straight forward and accommodating. Couldn't have asked for a better experience buying a car More

Awesome service Garrett Golke did an awesome job helping me securing my vehicle during all the process. Very easy going person and friendly. I feel glad he was my sa Garrett Golke did an awesome job helping me securing my vehicle during all the process. Very easy going person and friendly. I feel glad he was my sales man. More

To Purchase a new Toyota Camry at a fair Price My son first contacted Vinnie by phone to see if we could get a better price on the car we drove at another dealership. He (my son) was so impressed My son first contacted Vinnie by phone to see if we could get a better price on the car we drove at another dealership. He (my son) was so impressed with Vinnie (his excited attitude and endless energy which came through over the phone) that he called me and told me to get ready because he was picking me up and taking me to meet with Vinnie to discuss purchasing the car from him. When we got there, the car was in the stall prepped and ready to go. Vinney went over the car with me since the other dealership had not. He even called my insurance company to make sure I was covered right away. Vinnie has a wonderful personality and we are very pleased with the way he treated us, and my 3-year-old grandson who is very active and can be disruptive. Vinnie even included him in the conversation. Vinnie made it pleasant for everyone. My son and I both would recommend Vinnie to any of our friends and family who are interested in purchasing a car in the future. More

Best car-buying experience. The best car-buying experience in all my many years. Vinnie Szerlag is a born salesman: polite, attentive and knowledgeable. Excellent in his relati The best car-buying experience in all my many years. Vinnie Szerlag is a born salesman: polite, attentive and knowledgeable. Excellent in his relationship with customer. Clean, well-arranged dealership another plus. More

Such an enjoyable first time buying car from a dealership! Vinnie was very kind and helpful throughout the entire process. He and Logen made this experience easy and approachable! I would recommend buying a ca Vinnie was very kind and helpful throughout the entire process. He and Logen made this experience easy and approachable! I would recommend buying a car from Suburban Toyota of Troy! More

Trustworthy friendly smile being knowledgeable of product and went above and beyond to take care of my needs while taking his time without feeling rushed. and went above and beyond to take care of my needs while taking his time without feeling rushed. More