Suburban Toyota of Troy

Quick, friendly, on time, great service It is always a good experience at Suburban. Damon is knowledgeable and friendly..the service was delivered as promised, timely and with competence.an It is always a good experience at Suburban. Damon is knowledgeable and friendly..the service was delivered as promised, timely and with competence.and skill. More

The Proper Order It's nice to have the service employees approach the customer (me), instead of having to track them down like a Delta Force K-9. Everyone I saw in the It's nice to have the service employees approach the customer (me), instead of having to track them down like a Delta Force K-9. Everyone I saw in the service area greeted me pleasantly, culminating with Damon Douglas, who made sure that my 2016 Sienna got in and was repaired immediately. I only had time for one chocolate-chip cookie and one coffee (both good). Damon told me to come back if there were any problems, and they would be taken care of. I believe him. More

Another great morning at Suburban Toyota Always a pleasure interacting with everyone in service. Wi-fi in the waiting room makes the morning very productive. And the truck continues to run li Always a pleasure interacting with everyone in service. Wi-fi in the waiting room makes the morning very productive. And the truck continues to run like a champ. Thanks everyone! More

Outstanding The people there are very nice. Service is good. Will always patronize Suburban Toyota of Troy. Ashley found a dollar by my car and gave it to me. The people there are very nice. Service is good. Will always patronize Suburban Toyota of Troy. Ashley found a dollar by my car and gave it to me. She was more than welcome to it. Really do not believe it was mine. More

Prompt and professional service. Service advisor was courteous, knowledgeable and provided timely follow up. Returned my vehicle freshly washed. Scheduling the appointment was easy and quick courteous, knowledgeable and provided timely follow up. Returned my vehicle freshly washed. Scheduling the appointment was easy and quick More

COnsistent reliable service Prompt, friendly service; having prepaid for everything, it is a pleasure to drive in & drive out in less than an hour. with a newly washed car. Choco Prompt, friendly service; having prepaid for everything, it is a pleasure to drive in & drive out in less than an hour. with a newly washed car. Chocolate chip cookies are a plus! More

Pleasant Experience Had an appointment for 5,000 mile service for which I was about 20 minutes early but they took me right away. Very accommodating. A pleasant experie Had an appointment for 5,000 mile service for which I was about 20 minutes early but they took me right away. Very accommodating. A pleasant experience. Also had questions for salesman about navigation system which he answered very effectively. Hope it continues for subsequent visits. More

Lexus service at Suburban Toyota I called Maryanne McGee , service advisor for her recommendation to replace the low beam head lights on my Lexus SUV. Having had prior great results I called Maryanne McGee , service advisor for her recommendation to replace the low beam head lights on my Lexus SUV. Having had prior great results through Maryanne's effort, I scheduled a time to have the bulbs replaced. She was extremely cordial and followed up with me throughout my visit. Her recommendation as to which bulb options was most helpful. The Lexus was serviced, returned washed in a very short period of time. Maryann is a consummate professional and in may ways, the reason why I have my Lexus serviced at Suburban Toyota. More

Flawless service Maybe website experience needs additional effort to have a perfect score. But performing is awesome. I will definitely recommend their services and of Maybe website experience needs additional effort to have a perfect score. But performing is awesome. I will definitely recommend their services and offerings. No complaint at all. More

Surburban Toyota Review Service was very professional. Our salesperson was very friendly, helpful and efficient! I will definitely recommend her and the dealership to all m Service was very professional. Our salesperson was very friendly, helpful and efficient! I will definitely recommend her and the dealership to all my friends and family! I was very happy that we were in and out quickly! Very happy! More