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Suburban Toyota of Troy

Troy, MI

4.4
1,194 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,194 reviews

December 12, 2019

Awesome Experience Flawless experience from beginning to finalizing a car for my daughter! Great job guys and thanks! Will be back when I am in the market for my next ve More

by SW
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Stone
December 12, 2019

Best job! Very happy with the service that Toyota Suburban did for as! Vinnie And Dave thay this amazing job I do recommend them to all my friends and family! More

by zenonc280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gottschalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Szerlag
Dec 17, 2019 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota of Troy!

December 11, 2019

Quick, friendly, on time, great service It is always a good experience at Suburban. Damon is knowledgeable and friendly..the service was delivered as promised, timely and with competence.an More

by Mschemansky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 17, 2019 -

Suburban Toyota of Troy responded

Thank you for your kind words and this wonderful review!

December 10, 2019

The Proper Order It's nice to have the service employees approach the customer (me), instead of having to track them down like a Delta Force K-9. Everyone I saw in the More

by Wiley
Customer Service
Recommend Dealer
Yes
Employees Worked With
Damon Douglas, Ashley Elsalman
Dec 26, 2019 -

Suburban Toyota of Troy responded

Hi Wiley! We're so happy we were able to help you out!

December 10, 2019

Another great morning at Suburban Toyota Always a pleasure interacting with everyone in service. Wi-fi in the waiting room makes the morning very productive. And the truck continues to run li More

by raysystem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee
Dec 26, 2019 -

Suburban Toyota of Troy responded

Thank you for your kind words and this wonderful review!

December 08, 2019

Outstanding The people there are very nice. Service is good. Will always patronize Suburban Toyota of Troy. Ashley found a dollar by my car and gave it to me. More

by glen5202
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Elsalman, Lazer Volaj, Mary Ann McGee
Dec 10, 2019 -

Suburban Toyota of Troy responded

We are so happy to read such a great review about Suburban Toyota of Troy!

December 07, 2019

Prompt and professional service. Service advisor was courteous, knowledgeable and provided timely follow up. Returned my vehicle freshly washed. Scheduling the appointment was easy and quick More

by Tundra Owner
Recommend Dealer
Yes
Employees Worked With
Ashley E.
Dec 10, 2019 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

December 07, 2019

COnsistent reliable service Prompt, friendly service; having prepaid for everything, it is a pleasure to drive in & drive out in less than an hour. with a newly washed car. Choco More

by cdurance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nemeth
Dec 10, 2019 -

Suburban Toyota of Troy responded

Cdurance, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Troy.

December 07, 2019

Pleasant Experience Had an appointment for 5,000 mile service for which I was about 20 minutes early but they took me right away. Very accommodating. A pleasant experie More

by Gordie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Sackett, Mary Ann McGee, Walt Davio
Dec 10, 2019 -

Suburban Toyota of Troy responded

Gordie, thank you for your kind words and this wonderful review!

December 06, 2019

Lexus service at Suburban Toyota I called Maryanne McGee , service advisor for her recommendation to replace the low beam head lights on my Lexus SUV. Having had prior great results More

by rpeluso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee
Dec 10, 2019 -

Suburban Toyota of Troy responded

We are so happy to read such a great review about Suburban Toyota of Troy!

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