Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Toyota of Troy
Troy, MI
1,192 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
October 29, 2019
Great Staff We were looking for a car for our daughter and they made the process super easy. Thank you, especially to Garrett. Our daughter is thrilled with her f We were looking for a car for our daughter and they made the process super easy. Thank you, especially to Garrett. Our daughter is thrilled with her first car. More
by jboat
October 28, 2019
Great experience We were in and out of the dealership very quickly when we purchased our new car. Chris Yarbrough was very helpful and friendly. I would definitely rec We were in and out of the dealership very quickly when we purchased our new car. Chris Yarbrough was very helpful and friendly. I would definitely recommend going to this dealership and I would go back also. More
by Jason D
Employees Worked With
Chris Yarbrough, Logen Romain
October 28, 2019
Very positive Ashley is a dream to work with as a write up person, she is straight forward, knows what to look for and is always accommodating. Ashley is a dream to work with as a write up person, she is straight forward, knows what to look for and is always accommodating. More
by Fabian1281
Employees Worked With
Ashley Elsalman
October 27, 2019
Really enjoyed working with Leng! Leng was a fantastic sales consultant! She was super professional, friendly, and patient -- and found me a great deal on a car. She made the car buyin Leng was a fantastic sales consultant! She was super professional, friendly, and patient -- and found me a great deal on a car. She made the car buying process really easy and efficient. I would highly recommend her! More
by rthomson09
Employees Worked With
October 27, 2019
Purchased RAV 4 Garrett was very patient and helpful. Thanks for Your patience. I very much appreciated it. The whole experience was pleasant, and I love the car. Garrett was very patient and helpful. Thanks for Your patience. I very much appreciated it. The whole experience was pleasant, and I love the car. More
by DJ
October 25, 2019
Quality service Fast, friendly, helpful, professional, and great service. The lady in the Finance Department gave me a complimentary coffee mug. Free coffee has a di Fast, friendly, helpful, professional, and great service. The lady in the Finance Department gave me a complimentary coffee mug. Free coffee has a distinct smooth aromatic flavor. More
by Prince
Employees Worked With
Sean Kowalik
October 24, 2019
Great Sales and Super Service! Anthony Aquino did a great job finding the vehicle I wanted. He was very responsive and worked with my schedule. Ashley in Service (and the service de Anthony Aquino did a great job finding the vehicle I wanted. He was very responsive and worked with my schedule. Ashley in Service (and the service department) exceeded my expectations. More
by 4Runner Grandma
Employees Worked With
Ashley in service, Anthony Aquino
October 24, 2019
Great experience Chris very helpful and knowledgeable. He made my car buying experience smooth and easy. My boyfriend has used Chris to purchase 4 other cars and we wi Chris very helpful and knowledgeable. He made my car buying experience smooth and easy. My boyfriend has used Chris to purchase 4 other cars and we will continue to go through him for future car purchases. More
by Chelle
Employees Worked With
Chris Yarbrough, Logen Romain
October 24, 2019
Great salesman JC was a pleasure to work with.i would highly recommend him to anyone. Fast and responsive. In all aspects of the sale and negotiations. JC was a pleasure to work with.i would highly recommend him to anyone. Fast and responsive. In all aspects of the sale and negotiations. More
by Jonz
Employees Worked With
Joe Chartier
October 22, 2019
Great service . Excellent job. Always go back to Toyota for service. They're honest and helpful. Been coming to Toyota for several years. Service Dept keeps my . Excellent job. Always go back to Toyota for service. They're honest and helpful. Been coming to Toyota for several years. Service Dept keeps my car in excellent shape. More
by Chris@920
Employees Worked With
Steve Nemeth, Guy Mulder
