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Suburban Toyota of Troy
Troy, MI
1,192 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,192 reviews
October 13, 2019
Prius Serviced Excellent service was provided to me as usual. The service was prompt, issues were discussed. The service was done in a short amount of time. Excellent service was provided to me as usual. The service was prompt, issues were discussed. The service was done in a short amount of time. More
by Hello
Employees Worked With
Mary Ann McGee
October 12, 2019
Contact JC for your car needs JC was extremely helpful throughout the entire process. Always on top of communicating with me whenever I sent an email text or call. Truly a valuable JC was extremely helpful throughout the entire process. Always on top of communicating with me whenever I sent an email text or call. Truly a valuable asset at Toyota! More
by Koncheng
Employees Worked With
Logen Romain, Joe Chartier
October 12, 2019
2008 Sequoia purchase JC was extremely professional, and took care of all our needs. I plan to continue using Suburban Toyota of Troy for my next vehicle. Thanks again JC was extremely professional, and took care of all our needs. I plan to continue using Suburban Toyota of Troy for my next vehicle. Thanks again Joe! More
by Bjmyers26
Employees Worked With
Joe Chartier
October 11, 2019
Good experience The employees at Suburban were professional and kind. They answered all my questions in a thorough way helping me to understand without patronizing me The employees at Suburban were professional and kind. They answered all my questions in a thorough way helping me to understand without patronizing me. They were quick without my feeling rushed. More
by Joy W
October 11, 2019
Guy is my guy! He is very professional and friendly. I purchased a Chevy Equinox on 9/28 and came back again to buy a Dodge Caravan on 10/7. I had Guy for both successful transactions. I will not hesitate purchased a Chevy Equinox on 9/28 and came back again to buy a Dodge Caravan on 10/7. I had Guy for both successful transactions. I will not hesitate to go back to this dealership for my next purchase. More
by 2 vehicles in 2 weeks!
Employees Worked With
Guy Mulder
October 09, 2019
Expedited Service Suburban Toyota of Troy service department always values my time and expedites the service time at each visit. I plan to continue all of my future se Suburban Toyota of Troy service department always values my time and expedites the service time at each visit. I plan to continue all of my future service and maintenance visits with this dealership. All service advisers are professional, friendly, and very easy to work with. More
by Patrick Funke
Employees Worked With
Ashley
October 07, 2019
Suburban Toyota 4Runner Purchase We went in just planning to look but ended up buying. Joe and the rest of the staff were awesome in getting us through the whole process. No one was o We went in just planning to look but ended up buying. Joe and the rest of the staff were awesome in getting us through the whole process. No one was overly pushy and worked with us every step of the way. Having never purchased a Toyota before I can confidently state that we will be going back when the time is right to purchase another vehicle. More
by nickchowell
Employees Worked With
Joe Chartier
October 07, 2019
Great, service staff, waiting area very nice , Surprised to see so many cars waiting to be checked in today, approximately 9:30am, normally just a few, overall still not to bad, Thanks Surprised to see so many cars waiting to be checked in today, approximately 9:30am, normally just a few, overall still not to bad, Thanks More
by Bill IV
Employees Worked With
Mary Ann McGee
October 07, 2019
excellent Very good service and prompt work comfortable waiting area and nice tean text and email reminder however online booking is somewhat puzzling, had t Very good service and prompt work comfortable waiting area and nice tean text and email reminder however online booking is somewhat puzzling, had to book over phone More
by Wilson
Employees Worked With
Mary Ann McGee, Sean Kowalik, Alex Ramin
October 05, 2019
Great service and friendly staff Great service and nice staff. This dealership makes it work for people who really needs help with car needs. Thanks I will recommend my kids to buy he Great service and nice staff. This dealership makes it work for people who really needs help with car needs. Thanks I will recommend my kids to buy here love Toyotas. More
by Happy
Employees Worked With
