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Suburban Toyota of Troy

Troy, MI

4.4
1,194 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,194 reviews

October 07, 2019

excellent Very good service and prompt work comfortable waiting area and nice tean text and email reminder however online booking is somewhat puzzling, had t More

by Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee, Sean Kowalik, Alex Ramin
Oct 09, 2019 -

Suburban Toyota of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2019

Great service and friendly staff Great service and nice staff. This dealership makes it work for people who really needs help with car needs. Thanks I will recommend my kids to buy he More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Suburban Toyota of Troy responded

Hi Happy, we are very happy to have provided you with such a positive experience!

October 03, 2019

Fast, friendly, professional Great service. Friendly, professional, and efficient. Will recommend. I truly appreciated how quickly they were able to competently and professiona More

by Proud Volvo Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tekely
Oct 09, 2019 -

Suburban Toyota of Troy responded

Proud, we are so happy to read such a great review about Suburban Toyota!

October 03, 2019

Outstanding! I have to compliment the good (and dedicated) people of Suburban Toyota of Troy, MI. Three young men made my service experience perfect. First, ther More

by buckeyefan#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Nemeth, Stefan Sackett, Vinnie Szerlag
Oct 09, 2019 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota! Thank you so much again for your feedback! We hope you have a great day!

October 03, 2019

very good dealer ship i gave a 5 star rating because this is a very good and trusted dealership with fast workers to help you buy a car within very little time. More

by chrisszok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logen Romain, Sean Kowalik, Chris Shade
Oct 04, 2019 -

Suburban Toyota of Troy responded

Hi Chris, thank you for taking the time to leave a review for us at Suburban Toyota. We're happy we could meet your expectations!

October 02, 2019

Excellent Service Great from start to finish. Damon and team were efficient in getting me in and out of the dealership in a timely manner. He also helped me consider ne More

by npp45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Douglas
Oct 03, 2019 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota!

October 01, 2019

Complete satisfaction! Damon and his team provided first class service, as I’ve experienced each time I return. Toyota was kind enough to replace a defective item at no cost More

by Jtw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon
Oct 03, 2019 -

Suburban Toyota of Troy responded

Jtw, we're glad you had such a wonderful experience with us!

September 30, 2019

Great experience with Peggy Beattie, Logan Romain, and Scott Tekely. Very friendly, very efficient and just overall great service! I will definitely recommend this dealership. More

by ktcarat13
Recommend Dealer
Yes
Employees Worked With
Margaret (Peggy) Beattie, Logen Romain
Oct 03, 2019 -

Suburban Toyota of Troy responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2019

Service Dept. Went in for a routine service. My needs were attended to efficiently and respectfully, and options were explained thoroughly. I was in and out in le More

by mlb
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee
Oct 02, 2019 -

Suburban Toyota of Troy responded

Hi Mlb, thank you so much for your positive comments about Suburban Toyota!

September 27, 2019

Always Excellent Service!!! Great team. Very organized and friendly. Service is always quick and complete. Appointments are readily available and many times are offered for my More

by Johnny D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kowalik
Oct 03, 2019 -

Suburban Toyota of Troy responded

Hi Johnny D, thank you so much for your positive comments about Suburban Toyota!

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