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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
September 24, 2019
Sales Stefan Sackett was a very good sales person. He demonstrated that he really wanted to make a deal with us while at the same time being friendly, helpf Stefan Sackett was a very good sales person. He demonstrated that he really wanted to make a deal with us while at the same time being friendly, helpful and appreciative. More
by DS
Employees Worked With
Stefan Sackett
September 24, 2019
Trustworthy and professional Thanks to Garrett and his team I bought a really reliable car at a great price. I would absolutely go back to them again-they delivered on what they p Thanks to Garrett and his team I bought a really reliable car at a great price. I would absolutely go back to them again-they delivered on what they promised! Thanks again! More
by eduff
September 20, 2019
Buying a Used Ca The staff at Suburban was awesome, They helped me find a good used car, under warranty at a reasonable price. Chris was very helpful in finding a go The staff at Suburban was awesome, They helped me find a good used car, under warranty at a reasonable price. Chris was very helpful in finding a good car for us. More
by Rob
Employees Worked With
Chris Yarbrough, Matt Stone
September 20, 2019
Easy and no pressure service Provide no pressure relaxing atmosphere It will be nice if the price had been lower Paperwork was done speedily. Was able to get financing outside Provide no pressure relaxing atmosphere It will be nice if the price had been lower Paperwork was done speedily. Was able to get financing outside Toyota to be able to get the Toyota discount More
by Ray
Employees Worked With
Stefan Sackett
September 20, 2019
Satisfied customer Service was prompt greeted soon as i pulled in bay. Thank you for such a pleasant and fast service. Great job!!!! I would definitely recommend. ԅ Service was prompt greeted soon as i pulled in bay. Thank you for such a pleasant and fast service. Great job!!!! I would definitely recommend. 😁 More
by Saudia
Employees Worked With
Sean Kowalik
September 20, 2019
Service Great experience , liked the rental car service. I was using Rinky warren for 13 years. Liked yours, will recommend to my friends and family. Thanks Great experience , liked the rental car service. I was using Rinky warren for 13 years. Liked yours, will recommend to my friends and family. Thanks More
by Biju Joseph
Employees Worked With
Sean Kowalik
September 20, 2019
Great service from start to finish! Excellent service from Maryann McGee..she was very welcoming and very courteous in giving me her full attention when listening to why my vehicle requi Excellent service from Maryann McGee..she was very welcoming and very courteous in giving me her full attention when listening to why my vehicle required service. More
by Camper Gal
Employees Worked With
Mary Ann McGee
September 19, 2019
Dealer Review The visit was easy. JC made the car sale in an efficient manor with great use on my time. He was courteous and fun. Thanks The visit was easy. JC made the car sale in an efficient manor with great use on my time. He was courteous and fun. Thanks More
by JoAnn
Employees Worked With
Joe Chartier
September 19, 2019
Awesome experience 👍 I got my first car from this dealership. JC was really helpful and patient with me. I am so glad I went to this one. I had many questions. But they cl I got my first car from this dealership. JC was really helpful and patient with me. I am so glad I went to this one. I had many questions. But they cleared my all doubts. I am overall happy with.y purchase & I will recommend anyone to go here. Thanks JC !! More
by Mia
Employees Worked With
Logen Romain, Joe Chartier
September 19, 2019
Amazing experience Nice people cooperative and informative i highly recommend them.This is my first car to buy in US and everything went smoothly and i am really satisfi Nice people cooperative and informative i highly recommend them.This is my first car to buy in US and everything went smoothly and i am really satisfied and had a wonderful experience. Thank you More
by Osamah
Employees Worked With
Joe Chartier, Matt Stone
