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Suburban Toyota of Troy
Troy, MI
1,195 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,195 reviews
March 03, 2018
Great overall experience Andrea Ciavarro is an incredible sales consultant. Terrific personality, knows the product, knows how to take care of the client, and makes the experi Andrea Ciavarro is an incredible sales consultant. Terrific personality, knows the product, knows how to take care of the client, and makes the experience as smooth and pleasant as possible. And very fun and exciting. I have referred several friends and associates to her. She has great energy. Nothing is too much for her. PS She way cuter than in her picture. More
by KathleenE
Employees Worked With
Andrea Ciavarro
March 02, 2018
Understanding, Competent Professional Mary Ann has been outstanding in listening to my automotive concerns and recommending service based on my needs and my budget. I don't shop anywhere Mary Ann has been outstanding in listening to my automotive concerns and recommending service based on my needs and my budget. I don't shop anywhere else for automotive sales, service, or parts. Suburban Toyota has it all! More
by JerryC
February 28, 2018
Amazing People! I just drove home my new vehicle, with a giant smile on my face! Everything went smoothly and every person I interacted with at this dealership was po I just drove home my new vehicle, with a giant smile on my face! Everything went smoothly and every person I interacted with at this dealership was polite and friendly. I had a disastrous day yesterday but I couldn’t be more pleased today. I didnt feel pressured or rushed to make any decisions. They answered any questions I had and were thorough with explaining everything. Andrea and Dennis were so incredibly helpful and personable. Thank you so much!!!!! 😊 More
by LHXmom
Employees Worked With
Other Employees :
Mike Talampas, Andrea Ciavarro, Mary Ann McGee, Walt Davio
February 27, 2018
Toyota Corolla Excellent job all by dealership. Very professional and focused. Salesman was ultra service oriented and I was extremely impressed w finance department Excellent job all by dealership. Very professional and focused. Salesman was ultra service oriented and I was extremely impressed w finance department taking all hassle out complex process. The product is awesome and I see it as long term investment as quality is so high the car should last a very long time. More
by M2mwow
February 26, 2018
Best.Dealership.Ever This is hands down the best dealership experience I have ever had! Buy or lease your next car here. Ask for Andrea, she is amazing! This is hands down the best dealership experience I have ever had! Buy or lease your next car here. Ask for Andrea, she is amazing! More
by JS, Birmingham
Employees Worked With
Mike Talampas, Andrea Ciavarro
February 22, 2018
Smooth transaction We had a very enjoyable transaction at Suburban, with the help of Guy Mulder and Scott Tekely. Guy was kind, patient, knowledgeable, helpful. I defi We had a very enjoyable transaction at Suburban, with the help of Guy Mulder and Scott Tekely. Guy was kind, patient, knowledgeable, helpful. I definitely refer this dealership to my friends. More
by SOPHIE TAKADA
Employees Worked With
Guy Mulder, Scott Tekely, Mary Ann McGee
February 21, 2018
BEST DEALER very professional,respectful,pleasant and easy to deal with..I will definitely refer a friend or relatives to him anytime..we love our Toyota Highland very professional,respectful,pleasant and easy to deal with..I will definitely refer a friend or relatives to him anytime..we love our Toyota Highlander 2018 so far... More
by mlee70
Employees Worked With
Lazer Volaj
February 21, 2018
Amazing service for an amazing car Connor was a great help to my many questions and concerns. As a first time buyer of a newer product, I appreciated and trusted Connor. He is a great g Connor was a great help to my many questions and concerns. As a first time buyer of a newer product, I appreciated and trusted Connor. He is a great guy in general. I would definitely recommend! More
by Jonathon Curtis
Employees Worked With
Connor Jeney
February 20, 2018
BEST SALES REPRESENTATIVE Leng was extremely knowledgeable, kind, and professional. She helped my parents purchase the truck they have wanted for years! She was a genuine sales Leng was extremely knowledgeable, kind, and professional. She helped my parents purchase the truck they have wanted for years! She was a genuine sales representative that took the time to get to know my parents and help them find the best deal for their brand new 2018 Toyota Tundra Limited. She's extremely efficient and I would HIGHLY recommend working with Leng in the future. More
by Tiff
February 19, 2018
High On My New Highlander Taking time to buy a car is is sometime grueling; however, Marty and the staff of Suburban made it a low stress and positive experience. Taking time to buy a car is is sometime grueling; however, Marty and the staff of Suburban made it a low stress and positive experience. More
by Ssfair74
Employees Worked With
Mike Talampas, Martin Allos
