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Suburban Toyota of Troy

Troy, MI

4.4
1,194 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,194 reviews

January 18, 2018

Excellent service We had hands down the best service we have had at any other dealership. The effieciency of Logen in financing was excellent. Still thorough, it showed More

by Aspicer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logen Romain
January 18, 2018

Personalized service I leased a RAV4 from Stefan back in July. When I was in for service today, he remembered me and made time to come see me and talk to me. He asked how More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logen Romain, Stefan Sackett
January 16, 2018

I got myself a Camry SE 2017 through a sensible sales person Shopping for a car can be very stressful especially dealing with pushy sales staff and the process of negotiating a fair price. People usually feel ma More

by Dhanush Murali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2018

Leng Huang Makes This Dealership Stand Above the Rest I am always leary of car dealerships and sales persons. I usually feel manipulated and like my time was wasted. However, I felt none of that working w More

by ShannonK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2018

Great dealership with top-notch employees Our salesperson was Ray Sadler and he was knowledgeable, informative and had great follow-up. We'd definitely work with him again!! We purchased a 2 More

by Kathy McD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sadler, Chris Shade
January 08, 2018

Great place to buy a awesome quality vehicle. Connor Made my buying experience super awesome quick fast & no BS!!! even after the sale was Final we noticed a chip in the windshield & he had it han More

by Stevenzepke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jeney
January 05, 2018

Praise for a good Sales Person, Ray Sadler Ray was the epitome of what a Salesperson should be; informative, knowledgeable and friendly. He was so helpful in completing a new lease for our com More

by hagopian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jan 07, 2018 -

Suburban Toyota of Troy responded

Thanks for the great feedback! We're looking forward to your next visit!

January 05, 2018

At ease.........stressless!!!! A place one must DEFINITELY make a stop at, in one's car search. BE SURE TO ASK FOR MARTY............the guy who will allow you to decide on what you More

by Toyota forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Allos
January 03, 2018

Excellent service! Mr. Volaj is an excellent salesman. He took his time to explain the car functions and answer any questions or concerns that I had. This is a great pla More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
Jan 05, 2018 -

Suburban Toyota of Troy responded

Susan, thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

December 30, 2017

Melissa was AWESOME Melisa was very helpful and informative. Mike worked really hard to get the finance paperwork filled out quickly so I could make my other appointment More

by Greaterwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Melisa Leah Altan
Jan 07, 2018 -

Suburban Toyota of Troy responded

Thank you! We hope to serve you again in the future!

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