Suburban Toyota of Troy

Wonderful experience Has a nice large showroom, friendly staff, knowledgeable sales staff and not a lot of pressure on the customer. They were willing to give me the deal Has a nice large showroom, friendly staff, knowledgeable sales staff and not a lot of pressure on the customer. They were willing to give me the deal I wanted. Purchasing process was very efficient and follow through after the sale was excellent. There was no part of the process I was dissatisfied with. A great dealership. More

great customer service in the service department We've taking our RAV4 to this dealer several times, and always leave satisfied that we received reasonable service at a decent price. Maryann McGee i We've taking our RAV4 to this dealer several times, and always leave satisfied that we received reasonable service at a decent price. Maryann McGee is a great service team consultant who explains the results of the checks very thoroughly. More

Great experience Ray at Suburban Toyota was wonderful to work with when I bought my 2017 Highlander! He explained everything in great detail and is always available sh Ray at Suburban Toyota was wonderful to work with when I bought my 2017 Highlander! He explained everything in great detail and is always available should any questions arise. I would definitely recommend this dealership as I have had only good experience with them over the last 15 years More

Would love to refer my friends to this dealership! Ray Sadler is the most unconventional sales person I've ever met. He was checking up with me for months before I made this purchase. I wasn't able to Ray Sadler is the most unconventional sales person I've ever met. He was checking up with me for months before I made this purchase. I wasn't able to buy the car immediately due to personal reasons, Ray understood me and he's such a positive non pushy sales person I've ever met. When I decided to buy a new car, Suburban Troy is my first place of visit because of Ray. I didn't go to a different store even for doing a price check, because of the way he treated me. Each time I spoke with him, I believed that I can trust this man and I purchased a Toyota Camry SE 2017. Such a pleasure to do business with. Thank you Ray, you're amazing at what you do. More

BEST experience EVER at a dealership! Peggy was awesome! She really was helpful and we felt completely comfortable buying from her. We were originally looking to buy a nice used car for my Peggy was awesome! She really was helpful and we felt completely comfortable buying from her. We were originally looking to buy a nice used car for myself but decided to buy a new Toyota Avalon from her- that's how great the experience was! We are so happy we ended up with the car we did. We will be back soon to purchase another vehicle from Suburban Toyota for our daughter (she'll have to settle for a used vehicle however ;) Thanks again Peggy! See you soon! More

I had a super experience with salesmen Ray Sadler. Ray Sadler was very helpful, efficient, pleasant & knowledgeable about the RAV4 I bought from him. His help and integrity is such a benefit for Suburb Ray Sadler was very helpful, efficient, pleasant & knowledgeable about the RAV4 I bought from him. His help and integrity is such a benefit for Suburban Toyota. The company needs this person. I would highly recommend my associates to see him if they are in the market for a Toyota. More

Dealership survey The people at this dealership were very helpful and they got us a good deal and the car Toyota Camry was very nice and we appreciate their time and ef The people at this dealership were very helpful and they got us a good deal and the car Toyota Camry was very nice and we appreciate their time and effort to get us a satisfied deal More

Great Service and Great people I had a wonderful experience at Suburban Toyota. I worked with Andrea Ciavarro, who was wonderful and very supportive. Suburban Toyota treats us like I had a wonderful experience at Suburban Toyota. I worked with Andrea Ciavarro, who was wonderful and very supportive. Suburban Toyota treats us like we are special and part of their family, Great service, great sales, great people, especially Andrea, She was very easy to work with, efficient and honest and made my entire leasing experience pleasant and hassle free. Would definitely recommend highly. More

Relationship rather than just experience I have been using this dealership for about 2 years now for vehicle service. This time I went for buying vehicle. It was a very pleasing experience d I have been using this dealership for about 2 years now for vehicle service. This time I went for buying vehicle. It was a very pleasing experience dealing with Ray Sadler, I would rather describe as relationship rather than experience. Very cooperative and knowledgeable and passionate sales person. Buying process was smooth and quick. Even Mike from finance was very professional in approach. Even he too was knowledgeable ( a finance guy) in technical aspects when offering add-on packages for vehicle. More

outstanding experience I can't say enough wonderful words to describe the treatment I received from Ray Sadler. Ray kept me well informed during the process of securing the I can't say enough wonderful words to describe the treatment I received from Ray Sadler. Ray kept me well informed during the process of securing the car from an out-of-state dealership. He is most courteous and informative, as well as a good listener for every detail. As an example, he remembered that I liked the extra carpet mats, so he surprised me by including them (free of charge) with the delivery of the vehicle. Nice touch!! More