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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
February 06, 2017
Bought my first new Toyota Yaris ia I had the pleasure of doing business with Ray Sadler when purchasing my new whip. He was extremely helpful throughout the whole process and I can't t I had the pleasure of doing business with Ray Sadler when purchasing my new whip. He was extremely helpful throughout the whole process and I can't thank him enough. More
by ncampbell
February 05, 2017
Great people and alot of options Suburban toyota scion is a wonderful place with good representatives that treat you like family. They welcome you and explain all details, very clean Suburban toyota scion is a wonderful place with good representatives that treat you like family. They welcome you and explain all details, very clean establishment... More
by Mari22
Employees Worked With
Guy Mulder
February 03, 2017
My AWESOME 2017 50th Anniversary Corolla! I would have to start my review with my salesperson Ray Sadler. He was most helpful from the time I first entered the dealership right thru to taking I would have to start my review with my salesperson Ray Sadler. He was most helpful from the time I first entered the dealership right thru to taking delivery of my Corolla. I also compliment the finance person for getting me approved for a loan quickly even though my credit is less than perfect. My purchase experience was totally wonderful! More
by Im n eMo! :D
Employees Worked With
Mike Talampas, Matt Marziali, Ray Sadler
January 31, 2017
Great experience Jon is a good salesman, I never felt rushed, pressured or anything. Thanks Jon, glad I left the other dealer and came to suburban. And thanks to M Jon is a good salesman, I never felt rushed, pressured or anything. Thanks Jon, glad I left the other dealer and came to suburban. And thanks to Mike Talampas as well, very nice guy. More
by John Bradley
Employees Worked With
Mike Talampas, Jon Riley
January 18, 2017
Quick and Professional Had Ray Sadler as my Salesman. He was the man! This was my first car purchase (TRD Off Road Tacoma) and I admit, I was nervous. The whole process ende Had Ray Sadler as my Salesman. He was the man! This was my first car purchase (TRD Off Road Tacoma) and I admit, I was nervous. The whole process ended up going great and I was able to trade my tired old car in and walked out with a brand new truck in an afternoon. Boom. Would definitely buy here again and I absolutely love my new Tacoma. I couldn't be happier. More
by Matt
Employees Worked With
Ray Sadler
January 09, 2017
Excellence!!!! Pure Excellence!! I got exactly what I wanted and the price I wanted. Very happy with the service and attention as well as the hard work I received. I love my vehicle a I got exactly what I wanted and the price I wanted. Very happy with the service and attention as well as the hard work I received. I love my vehicle and enjoyed my first lease with this dealership and I am returning for my lease trade in for another lease and am already getting the service I knew I would. Thanks Dennis! More
by happycustomer
Employees Worked With
January 07, 2017
Wonderful Experience !!! As a first time Toyota owner I couldn't have been more satisfied with the service offered at the dealership. Leng Huang was very helpful and went all As a first time Toyota owner I couldn't have been more satisfied with the service offered at the dealership. Leng Huang was very helpful and went all out to make me comfortable and understand the terms. She was great at following up and ensured that the deal was a win-win for all. More
by a happy corolla owner
Employees Worked With
January 04, 2017
Love my car and my sales person Once we came into the dealership, Leng was the first one who saw and introduced herself to us. She took the initiative to greet us and have us as one Once we came into the dealership, Leng was the first one who saw and introduced herself to us. She took the initiative to greet us and have us as one of her customers. She was very kind and social, I did not feel uncomfortable around her. Leng really tried to best to understand her customers and made sure that we got everything we need. She is a hard worker who makes sure she helps her customers' needs and make sure they are satisfied. More
by purplecargirl
Employees Worked With
January 03, 2017
Phenomenal sales person Leng is someone who could get the things done for you. Very genuine, understands the customer needs and gets the best for them. She worked hard and go Leng is someone who could get the things done for you. Very genuine, understands the customer needs and gets the best for them. She worked hard and got the things done super quick. When other dealers tried dirty tricks and gave more pressure for Leng by not letting her to get the car, she still went above them and got the things done. Suburban Troy needs many more Leng. More
by ANIROODH SIVARAMAN
Employees Worked With
January 02, 2017
"Guy Mulder Superior Service" Guy gave the best service I "ever" had! He was professional and knowledgeable about the car industry, and he understood my needs as a working college Guy gave the best service I "ever" had! He was professional and knowledgeable about the car industry, and he understood my needs as a working college student. I love my Toyota Matrix. Thank you for making my dream come true. Outstanding Superior Service! Lavina Gibbs More
by Lavina Gibbs
Employees Worked With
Guy Mulder
