Suburban Toyota of Troy

waste of time advertising cars they do not have. Went in to see a car ,they said had been sold 2 hours prior... instead of showing me another car, they said 'than advertising cars they do not have. Went in to see a car ,they said had been sold 2 hours prior... instead of showing me another car, they said 'thanks for coming in though'. They are not friendly sales people at all do not waste your time. More

Good experience I am very happy with my purchase of a 2016 RAV4 Hybrid. I worked with Ray Sadler. He was very helpful and knowledgeable about the car. I am very happy with my purchase of a 2016 RAV4 Hybrid. I worked with Ray Sadler. He was very helpful and knowledgeable about the car. More

Eugene the Great! The 2016 Prius was the third car we leased with Eugene, we ended up buying the first and we are considering another one soon. Through all these trans The 2016 Prius was the third car we leased with Eugene, we ended up buying the first and we are considering another one soon. Through all these transactions Eugene has been extremely knowledgeable, sincere, and straightforward. We are assured we get the best possible deal there is and looking forward to working with him again in the future. More

Josh Eastburn is a great guy Josh Eastburn was great to work with. A really kind guy who is straightforward and will help you get the car that you want. I enjoyed working with h Josh Eastburn was great to work with. A really kind guy who is straightforward and will help you get the car that you want. I enjoyed working with him and highly recommend coming to him. More

Over my expectations! I went with my wife to Suburban Toyota Scion in Troy to purchase a Toyota Camry where I met the sale representative Leng. Since then, Ms. Leng was m I went with my wife to Suburban Toyota Scion in Troy to purchase a Toyota Camry where I met the sale representative Leng. Since then, Ms. Leng was my Angel! She did all what she can do to erase all obstacles and ease the process. Everything gone smooth an finally we get the car that we want. Very positive experience. Thank you Leng & Suburban Toyota Scion! More

Amazing to work with My wife and I are a loyal Toyota family. We went to two other dealers before coming to Suburban Toyota and I can say we won't do that again. I was gre My wife and I are a loyal Toyota family. We went to two other dealers before coming to Suburban Toyota and I can say we won't do that again. I was greeted right away by Andrea Ciavarro. She went above and beyond to take care of deal on 2 vehicles for us. It may have been the smoothest car deal experience I have ever been a part of, and again she took care of two deals that day for us. I would recommend her to everyone, you won't be disappointed. More

A Great Day I did not want to part with my 2011 Toyota Avalon Limited, but Ryan made it a very smooth transition for us. After our test drive and then working o I did not want to part with my 2011 Toyota Avalon Limited, but Ryan made it a very smooth transition for us. After our test drive and then working out the prices, we did not have to sit for very long to wait for the loan process. When I turn in my 2013 Toyota Avalon Limited in two years, I sure hope Ryan will be available to help us again. Thank you !!! More

Great Experience We had a great experience purchasing a new SUV with Lazer Volaj. He was friendly, hard-working, and helpful in making our decision on a RAV4. He spe We had a great experience purchasing a new SUV with Lazer Volaj. He was friendly, hard-working, and helpful in making our decision on a RAV4. He spent a lot of time with us on how to use the features in this vehicle as well. He was very patient with detail questions and our "analysis paralysis" as we transition from 20+ years in mini-vans to first-time SUV. Thanks to Suburban Toyota for several test-drives and all the touches that made the process easier. More

Deception Eric Smith gave a initial price of a 2016 RAV4 hibrid as $27000. I told them $26000. Smith told me to come in to the dealership he can will give a "be Eric Smith gave a initial price of a 2016 RAV4 hibrid as $27000. I told them $26000. Smith told me to come in to the dealership he can will give a "better" price. Went to the dealership wasted an hour. Then the his "manager" comes in and said he can't do anything about the price of $27000. I was ready to buy the car that day. Too bad, because of this conning dealership and its employees another unhappy customer. Never ever will go there or recommend them to anyone. More

Excellent Experience I drove by the Dealership last week and decided to stop in as I was planning on trading in my Toyota next month. A few days later I was driving away I drove by the Dealership last week and decided to stop in as I was planning on trading in my Toyota next month. A few days later I was driving away with my brand-new Toyota Camry. Everyone was so wonderful. Ray Sadler, my Sales Consultant, couldn't do enough and with Dennis Barrera's (Sales Manager) help I was presented with an offer that just could not be refused. It was the best experience ever in purchasing a new car. More