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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
July 02, 2016
Thank You! Thank you for having a salesperson "Mike" who was able to explain the operations of the Prius to me and my wife. We had a bad experience at another lo Thank you for having a salesperson "Mike" who was able to explain the operations of the Prius to me and my wife. We had a bad experience at another local dealership. Glad we made the trip to Suburban Toyota. More
by davem
Employees Worked With
Mike Goltz
June 28, 2016
Rude customer service As we were at this dealership, my father was trying to get a better deal. As he asked for a reasonable price, this sales manager quickly replied with As we were at this dealership, my father was trying to get a better deal. As he asked for a reasonable price, this sales manager quickly replied with "Thank you for your time" and left us. He was extremely impertinent. This was the rudest way to handle the situation. We were about to take the deal, but after receiving this type of service, we decided not to. I will never recommend this dealership due to the terrible customer service. More
by Customer
Employees Worked With
Rob Lyons
June 26, 2016
Great Deal for Out of State Buyer I'm an out of state buyer who had a great buying experience at Suburban Toyota of Troy. My sales rep Chris Yarbrough and the sales mgr Scott Tekely we I'm an out of state buyer who had a great buying experience at Suburban Toyota of Troy. My sales rep Chris Yarbrough and the sales mgr Scott Tekely were both courteous, fair and professional. This was extremely important to me as I came about 300 miles to buy my 2013 Sienna XLE . There were no surprises, I got an excellent price, and I would strongly recommend Suburban Toyota and definitely Chris and Scott. More
by Stephen and AJ
Employees Worked With
Scott Tekely, Mike Talampas, Chris Yarbrough
June 20, 2016
people are very friendly I had my car engine change for my Toyota Camry 2007. people are very friendly and very much helpful. I am very happy with their service I had my car engine change for my Toyota Camry 2007. people are very friendly and very much helpful. I am very happy with their service More
by sa
Employees Worked With
maryanne mcghee
June 12, 2016
Service of sales associate Leng Huang Leng Huang did an excellent job when I bought my Corolla on June11 2016. Very friendly informative and accommodating..Extremely satisfied with the cus Leng Huang did an excellent job when I bought my Corolla on June11 2016. Very friendly informative and accommodating..Extremely satisfied with the customer service. More
by Dollycorolla
Employees Worked With
June 10, 2016
My Avelon service Suburban Toyota is the first dealership service department that I look forward to visiting. First of all, I want to compliment Matt, the service manag Suburban Toyota is the first dealership service department that I look forward to visiting. First of all, I want to compliment Matt, the service manager for his kind and attentive service..he makes the customer feel confident that their Toyota will be serviced properly and at a price that is fair. Secondly, I want to compliment Adam, who last wrote up my order. As it turned out, my car needed some extra service. I had several appointments later in the day and Adam said he would take care of me. He loaned a beautiful Sienna for me to drive to my appointments. When I picked up my car it was serviced beautifully. It is an absolute pleasure to visit Suburban Toyota. More
by Canadian fan
Employees Worked With
Matt Marziali
June 10, 2016
It was one of the best experiences we have had buying a car. From the moment we walked in and Lazer introduced himself, he was very friendly, informative and a great listener to what we wanted in a car. We woul From the moment we walked in and Lazer introduced himself, he was very friendly, informative and a great listener to what we wanted in a car. We would recommend him and the dealership to anyone. More
by Pappas, Jerome80
Employees Worked With
Lazer Volaj
June 03, 2016
Suburban Toyota Kicks @$$!! I had an amazing experience trading in my 2008 Toyota Tacoma for the new 2016 Tacoma TRD Sport. I love this this truck, it truly is a game changer!! I had an amazing experience trading in my 2008 Toyota Tacoma for the new 2016 Tacoma TRD Sport. I love this this truck, it truly is a game changer!! Seek out Eric Smith for a great experience!! More
by Sean Moglia
Employees Worked With
Eric Smith
June 01, 2016
made buying my used car a breeze I strongly recommend buying a used car from Suburban Toyota. Garrett Golke, the sales rep made my experience buying a Corolla a pleasant experience. H I strongly recommend buying a used car from Suburban Toyota. Garrett Golke, the sales rep made my experience buying a Corolla a pleasant experience. He was knowledgeable and very helpful in addressing my needs. More
by gussie623
Employees Worked With
June 01, 2016
Very Happy Bought a new Highlander on Saturday. After being ignored at another dealership who had the Highlander we wanted to buy. That dealership didn't respond Bought a new Highlander on Saturday. After being ignored at another dealership who had the Highlander we wanted to buy. That dealership didn't respond to emails or phone calls. We walked into a empty showroom only to be in ignored, Thank you Suburban Toyota. More
by fullcourt
