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Suburban Toyota of Troy

Troy, MI

4.4
1,194 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,194 reviews

May 03, 2016

Excellent Sale Experience Chris Yarbrough is the best used car salesman at Suburban Toyota. Made my Toyota certified used car buying transaction go smoothly. See Chris, great g More

by 21Daggers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Tekely, Chris Yarbrough
May 04, 2016 -

Suburban Toyota of Troy responded

We are happy you had such a great experience at our dealership with Chris. Customer service is our number one priority and we look forward to serving you again in the future!

April 29, 2016

No respect for a customer. Well, I never wrote a review in my life. This is my first and probably last. I understand that I need to submit some documents to get a lease. But, th More

by Paku
Recommend Dealer
No
Employees Worked With
Leng Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Lyons
Apr 29, 2016 -

Suburban Toyota of Troy responded

We are really sorry for your bad experience. That is never how we want things to go. If we can be of further help, please make contact with our Retail Operations Manager, Jeff Kessler. jkessler@suburbancollection.com

April 27, 2016

Good dealer I buy a user-car from Leng Huang. She is so enthusiasm and give me more help. When I had troubles in buying a car- insurance, she gave me more suggest More

by Cara_liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Suburban Toyota of Troy responded

Thank you so much for your business and kind words! Please let us know if we can help in the future.

April 26, 2016

New Highlander Very pleasant experience at Suburban Toyota of Troy. Leng was wonderful- made the whole experience enjoyable. She located the vehicle fulfilling our w More

by Stephanie Gilkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Suburban Toyota of Troy responded

Thanks you so much for your business! Please enjoy your new vehicle in good health and let us know how we can help in the future!

April 26, 2016

Great Sales experience w/ Leng Our experience at Suburban Toyota was great. Leng made the entire process very easy. She was very helpful in making our decision with the Highlander X More

by Keshw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Suburban Toyota of Troy responded

Thanks you so much for your business! Please enjoy your new vehicle in good health and let us know how we can help in the future!

April 26, 2016

Great sales person I was very happy with my New car purchase from Leng, she found us the car we were looking for at a great price. I would tell all my friends to buy fro More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Talampas
Apr 29, 2016 -

Suburban Toyota of Troy responded

Thanks you so much for your business! Please enjoy your new vehicle in good health and let us know how we can help in the future!

April 25, 2016

Excellent service When I first got to the dealership, I told Lazer exactly what my budget was, and he quickly pointed me in the right direction. He even stayed late to More

by iA person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Lazer Volaj
Apr 27, 2016 -

Suburban Toyota of Troy responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Lazer met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

April 25, 2016

All Around Great Dealership! I had an amazing experience financing my first car at Suburban Toyota! I worked with Guy Mulder and he went above and beyond in preparing my file for More

by M_kulics3890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Mulder
Apr 27, 2016 -

Suburban Toyota of Troy responded

Thank you for your feedback! We are so happy to hear that Guy went above and beyond to make your experience of buying a 2013 Nissan Sentra so enjoyable! Customer service is our top priority and it's great you were provided that! Enjoy your Nissan Sentra and we look forward to working with you again!

April 22, 2016

Professional and Efficient I traded in my 2013 Toyota RAV4 LE FWD for a 2013 Toyota RAV4 Limited AWD with all the bells and whistles. The consultation and trade-in was seamless More

by somefirstnamesomelastname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Yarbrough
Apr 22, 2016 -

Suburban Toyota of Troy responded

Congratulations on your new 2013 Toyota RAV 4 Limited AWD! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!

April 21, 2016

1st Time Buyer of a Toyota My experience with our salesman George Varughese was very good! George was friendly and took the time to answer all of our questions regarding our ca More

by Cindy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Varughese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2016 -

Suburban Toyota of Troy responded

Cindy, thank you for your feedback and congrats on your new Toyota Corolla! We are so pleased to hear that George provided you with the best customer service and could make your experience with us so enjoyable. It is great he could answer all of your questions even after your purchase. We hope you are enjoying your new Corolla and we look forward to working with you again!

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