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Suburban Toyota of Troy
Troy, MI
1,194 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
August 19, 2015
Eugene was great as was dealership. Everything was as we expected. We followed Eugene from another dealership since we were so satisfied with him...his service and professionalism and Everything was as we expected. We followed Eugene from another dealership since we were so satisfied with him...his service and professionalism and our last purchase. More
by dkr
Employees Worked With
Eugene Ilin
August 13, 2015
great experience my best leasing experience ever. I would strongly recommend Eugene Ilin and Suburban Toyota Scion of Troy. Eugene was patient and helpful.I was out in my best leasing experience ever. I would strongly recommend Eugene Ilin and Suburban Toyota Scion of Troy. Eugene was patient and helpful.I was out in no time. "GREAT JOB" More
by ahron jaffe
Employees Worked With
Eugene Ilin
August 05, 2015
I bought 2008 Grand Cherokee She was great! She drove the vehicle to the dealership from Ann Arbor because she knew that was the vehicle I wanted, Even before paperwork was offic She was great! She drove the vehicle to the dealership from Ann Arbor because she knew that was the vehicle I wanted, Even before paperwork was official. She went above and beyond and in the future I would work with Leong Huang again. She was referred to me by my son and his family are also very happy with their vehicle. I would suggest asking for her personally when you are in the market for your next car. R. McGee More
by robert
Employees Worked With
August 04, 2015
Thank you my friends.... Kurt, Scott & Mike you are the best It was a great experience, because I felt I was dealing with my big brother (Kurt), not with a sales man from the used cars department, I really appre It was a great experience, because I felt I was dealing with my big brother (Kurt), not with a sales man from the used cars department, I really appreciate his service and I would like to thank Scott for his care for us, you are really the best . Thank you my friends for everything you did for me. More
by Sam Hakim
Employees Worked With
Scott Tekely, Mike Talampas, Kurt Pierce
August 03, 2015
tom c. warren mi Lazer is the best. Had an awesome experience. I would recommend you go see him if you need a new car. I will recommend him to all my friends and famil Lazer is the best. Had an awesome experience. I would recommend you go see him if you need a new car. I will recommend him to all my friends and family, More
by tommy c
Employees Worked With
Lazer Volaj
July 31, 2015
Great Jay was very professional and respectful throughout the entire sale time. He was very detailed and kept is promise. The place was neat and clean. Jay was very professional and respectful throughout the entire sale time. He was very detailed and kept is promise. The place was neat and clean. More
by Blessings
Employees Worked With
Jay Edwards
July 26, 2015
Extraordinary Products, Exemplary Service, Exceptional Peopl I have known Dennis for several years now, and have purchased a Tundra, two Rav 4's and a Camry from him and Suburban Toyota. I have come to trust hi I have known Dennis for several years now, and have purchased a Tundra, two Rav 4's and a Camry from him and Suburban Toyota. I have come to trust his judgement and knowledge of the cars he sells and marvel at the value he places on customer relations and returning business. As a clinical social worker and minister, Dennis is a role model for how auto dealerships are a vital part of our community beyond just selling transportation. Dennis and his associates work with customers to propose recommendations based on their needs and abilities, not just to sell products and services. I value this dealership unlike any other I have worked with and am committed to working with Suburban Toyota for the foreseeable future. Should other businesses choose to imitate their success strategies, their would be even greater opportunity for connecting with customers in manufacturing, sales, industry, real estate, or a dozen other fields. Bravo to Dennis and his staff!! More
by JerryC
Employees Worked With
July 24, 2015
Fantastic! We purchased a Sienna from Nathan and he was fantastic from the moment we entered the dealership and he offered to help us. Nathan was very profession We purchased a Sienna from Nathan and he was fantastic from the moment we entered the dealership and he offered to help us. Nathan was very professional and always kept an open line of communication. He followed through on his promises and was timely. This was our first experience with a foreign manufacturer, and Nathan certainly made a lasting impression on us. He was very personable and actually made the buying process low stress and pleasant. Most importantly, he was never pushy and was always very honest with us. I would highly recommend Nathan to anyone interested in purchasing a Toyota; you will not be disappointed!! More
by Rmoody
Employees Worked With
Nathan Ross
July 19, 2015
Great buying experience. Everyone here was very friendly and made me feel welcome from the time I walked in the door. Nick was great to work with and was always available to Everyone here was very friendly and made me feel welcome from the time I walked in the door. Nick was great to work with and was always available to answer any questions I had. Everything was great from "just looking" to signing the final papers. Loving my new Avalon! More
by Susan Craven
Employees Worked With
Scott Tekely, Stuart Smith
July 18, 2015
Nathan Ross is an excellent sales representative We recently purchased a 2015 Venza from Suburban Toyota and working with Nathan made our experience a pleasant one. He is honest and very accommodati We recently purchased a 2015 Venza from Suburban Toyota and working with Nathan made our experience a pleasant one. He is honest and very accommodating and is truly the reason for our sale at Suburban. We look forward to working with him the next time we consider purchasing an automobile. Keep up the good work. More
by Myrn71
Employees Worked With
Nathan Ross
