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Suburban Toyota of Troy
Troy, MI
1,182 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,182 reviews
November 13, 2014
Competive pricing All staff were very professional and didn't try the "hard sell" at any point. The dealership negotiated with us via email and phone after our initial All staff were very professional and didn't try the "hard sell" at any point. The dealership negotiated with us via email and phone after our initial visit which was key. Best prices out there, family friendly, and very professional! More
by claudine.marie
Employees Worked With
Guy Mulder
Helpful November 05, 2014
exceptionally great service I have dropped by on a Saturday afternoon to test drive a car from Cheryl Noda. I was extremely satisfied with both the quality of the car and the exc I have dropped by on a Saturday afternoon to test drive a car from Cheryl Noda. I was extremely satisfied with both the quality of the car and the excellent customer service. My wife and I have test drove several cars of the same class as the Toyota Corolla and this car was the obvious choice. Cheryl took her time to show us not only different corollas but also other Toyota’s. We didn’t really know what we wanted but Cheryl helped us find EXACTLY what we wanted. She even stayed late past closing time and made sure we leased a car that we were satisfied with. She did not pressure us at all and was extremely pleasant. I sincerely feel she was a friend that was nothing but honest and helpful. Not only do I highly recommend her but I also know who I’ll be looking for the next time I buy or lease a car. More
by Moe Hamdi
November 05, 2014
Happy customer, Cheryl Noda was my sales' person. My family was very satisfied with her and the car for my son. Thank you for your services. I will recommend Cheryl t Cheryl Noda was my sales' person. My family was very satisfied with her and the car for my son. Thank you for your services. I will recommend Cheryl to my friends and all family members. More
by abinaderus
November 02, 2014
Micheal Demas,the best Micheal Demas was my salesperson.I was impressed with overall experience.He was trying to give us the best price & help us to understand the every pro Micheal Demas was my salesperson.I was impressed with overall experience.He was trying to give us the best price & help us to understand the every process.He's friendly patiently & has the best C.Service.We will try to work with the same person next time. More
by shaheen_raj
Employees Worked With
Micheal Deman
October 29, 2014
Team John and Nathan are the BEST! I was so impressed with my over all experience leasing a Corolla today. John Colwell and Nate Ross handled everything with professionalism, courtesy a I was so impressed with my over all experience leasing a Corolla today. John Colwell and Nate Ross handled everything with professionalism, courtesy and ease. From the moment I first spoke with John, he listened and helped steer me through the leasing process being honest and straightforward. Everything I had requested was worked into the deal and then surprisingly they added some additional perks that were included for free. I left the dealership today feeling very satisified and looking forward to doing all future business with them. I highly recommend having John and Nate help you with all of your car purchases and/or leases. Thanks so much! More
by debbie.thompsonsmith
Employees Worked With
John Colwell, Nathan Ross
October 22, 2014
Great Job! Our salesman Ivan was great. He was very concerned we get the car that was right for us. He spent a great deal of time with us and made sure we knew h Our salesman Ivan was great. He was very concerned we get the car that was right for us. He spent a great deal of time with us and made sure we knew how everything worked when we took delivery. Nice job Ivan! More
by Pschmude
October 11, 2014
Great Experience! I bought a used 2011 Jeep Liberty from Garrett today. After letting me take the truck home for an overnight test drive, he spent a lot of time with my I bought a used 2011 Jeep Liberty from Garrett today. After letting me take the truck home for an overnight test drive, he spent a lot of time with my wife and I negotiating, then went out of his way to track down a spare key the morning I took delivery of the truck. I'm impressed! More
by btessoff
Employees Worked With
October 09, 2014
Exellent experience at the dealership. Excellent experience at the dealership from start to finish. The sales man was very knowledgeable experienced and professional. I would recommend this Excellent experience at the dealership from start to finish. The sales man was very knowledgeable experienced and professional. I would recommend this dealership and and the sales man to others. Thank you. More
by elackattu123
Employees Worked With
October 02, 2014
Good experience buying 2013 Toyota Prius I found the car that I wanted online and then went and test drove it at this dealership on the next day. Kurt was very friendly and explained everythi I found the car that I wanted online and then went and test drove it at this dealership on the next day. Kurt was very friendly and explained everything clearly to me. The business manager was also easy to work with and made everything as fast as possible. My only few complaints is that after looking at the car more closely since bringing it home there are a few dings that were covered up that were not pointed out to me when I bought it. Also, an insurance adjustor that I know told me that the front bumper looks like it could have been in a very small collision, but the car fax sheet said that there is no record of any collision or repair work. This could be the fault of Carfax and not the dealership though. My other complaint is that there was no bargaining whatsoever, and I am not sure if I left money on the table by buying for the price that was listed. That is my fault though. More
by Josh Keyes
Employees Worked With
Mike Talampas, Kurt Pierce
October 01, 2014
Good Experience Customer Service is good.I felt this is one of the dealer which cares about customers. So far good, hope they continue the same in future. Kamil is re Customer Service is good.I felt this is one of the dealer which cares about customers. So far good, hope they continue the same in future. Kamil is really good at receiving. I really appreciate him. More
by Srinivaspinnamaneni
Employees Worked With
Kamil Abdullah
