Suburban Toyota of Troy - Service Center

Always a great experience! Mary Ann is so helpful and I feel comfortable in this dealership. The work is done right and in a pretty reasonable length of time. Mary Ann is so helpful and I feel comfortable in this dealership. The work is done right and in a pretty reasonable length of time. More

Excellent as always Took truck in for a recall on the frame and also 4x4 routine maintenance. As always easy drop off and they supplied me with a loner because they were Took truck in for a recall on the frame and also 4x4 routine maintenance. As always easy drop off and they supplied me with a loner because they were going to keep it for a few days. They did the service quickly. More

Very good service experience A service advisor greeted me as soon as I pulled in. My service was completed in an hour (airbag recall) and my other concern was investigated. Since A service advisor greeted me as soon as I pulled in. My service was completed in an hour (airbag recall) and my other concern was investigated. Since no check engine light had come on and the starting issue could not be duplicated, the service technician was unable to find anything wrong. My service advisor was honest about this and I happily went home. So far no repeat of the issue. This is the best dealership/repair facility in my experience. More

great service much better than fox keep giving service better than fox continue to treat people better than fox put people first and not second like fo service much better than fox keep giving service better than fox continue to treat people better than fox put people first and not second like fox More

it was good My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil cha My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil change. More

Helpful & Efficient Communication with the dealership was great. I need a part and have it installed and Jim (in Parts) Sean (service) coordinated it all. Couldn't be e Communication with the dealership was great. I need a part and have it installed and Jim (in Parts) Sean (service) coordinated it all. Couldn't be easier or happier. Good job guys. More

just an oil change - Oil change service I would recommend this dealership because of the convenience, size and snacks in showroom. Customer employees are always pleasa Oil change service I would recommend this dealership because of the convenience, size and snacks in showroom. Customer employees are always pleasant, polite and informational :) More

Excellent Service. Very helpful and professional. Always a very good experience. Its very possible when the time comes I will purchase another Toyota. Thank you for Very helpful and professional. Always a very good experience. Its very possible when the time comes I will purchase another Toyota. Thank you for all your help. More

Always truthful and honest... would definitely buy my next vehicle from them because the service is so good! Wish all my vehicles were Toyota’s so I could get this level of service next vehicle from them because the service is so good! Wish all my vehicles were Toyota’s so I could get this level of service More

They took care of everything very quickly. The service advisor, Steven, said he would have to order the bushings for the sway bar. He set up an appointment for tomorrow advisor, Steven, said he would have to order the bushings for the sway bar. He set up an appointment for tomorrow More