Back

Suburban Toyota of Troy - Service Center

Troy, MI

not yet
rated
182 Reviews

182 Reviews of Suburban Toyota of Troy - Service Center

Sort by
January 14, 2020

Excellent Service! Fast and friendly service! I highly recommend bringing your vehicle here for all service! The oil change and rotation package is very affordable and More

by 2014Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee
January 13, 2020

RAV4 oil change and tuneup Overall, good service. But on the checklist form, the horn was listed as OK, but it does not work. This makes me suspect the computer might just gre More

by SteveG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Elsalman
January 08, 2020

The only place I go for vehicles and service thereof! Professional and personable courtesy at all times! Great products at great prices! 18 vehicles in the last 12 years! Highly recommend you stop and More

by ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Varughese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walt Davio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Mulder, Scott Tekely, Mary Ann McGee, Sean Kowalik
January 08, 2020

6 month service I was able to get an appointment that suited my schedule and I was in and out in under an hour....perfect! Big thanks to Maryann for making it happen More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee
January 07, 2020

Great customer service polite always very helpful. I would recommend The dealership to everyone I know best sales. Laser is the best and Chris is also always telling me what is coming up next with Toyot More

by Val
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daman in service great help and very helpful and ask if I needed anything let him know, Mary Ann McGee, Chris Shade
January 07, 2020

Quick and Easy Needed to get my Tacoma in for a needed inspection and "service" was able to get me in the following day at my requested time. The entire process was More

by BPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in Service write-up.
January 06, 2020

6 Month Service Suburban TOYOTA always provides excellent customer service. The staff is friendly & knowledgeable. My vehicle was serviced quickly and the wait time w More

by Sue O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hough
Jan 08, 2020 -

Suburban Toyota of Troy responded

Sue O, thank you for your kind words and this wonderful review!

January 03, 2020

Service Staff is always helpful and friendly. My vehicle was taken in and serviced quickly and I was heading to work within less than an hour. More

by Gentnershelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Douglas
Jan 07, 2020 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota of Troy!

December 31, 2019

Excellent and Fast Service I'm very happy with the service I received. I was able to make an appointment for the following day. The service took only 40 minutes. I've been br More

by dunifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kowalik
Jan 03, 2020 -

Suburban Toyota of Troy responded

Dunifer, we are so happy to read such a great review about Suburban Toyota of Troy!

December 24, 2019

Excellent customer service as always When my 14 year old Camry required more than its usual oil change/inspection. I was immediately offered a ride home for the estimated two hours the r More

by rbennet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Elsalman