Suburban Volkswagen of Farmington Hills

I just purchase a new car from Suburban Volkswagen and I love it! Tamem took excellent care of me! He went above and beyond to make sure I was happy with my new purchase. Tamem, Joe, and the entire team we love it! Tamem took excellent care of me! He went above and beyond to make sure I was happy with my new purchase. Tamem, Joe, and the entire team were so nice and helpful! I would definitely recommend Suburban Volkswagen of Farmington Hills! More

If every Suburban Volkswagen employee was like Lauren, we would buy all our cars from here. She is smart, patient and did an excellent job of teaching us the ins and outs of our new EV. would buy all our cars from here. She is smart, patient and did an excellent job of teaching us the ins and outs of our new EV. More

Lauren is very helpful and has too much patience in explaining all the features on ID4 EV car. We are glad we took up on her offer to help educate us on the EV car features. explaining all the features on ID4 EV car. We are glad we took up on her offer to help educate us on the EV car features. More

Excellent experience start to finish. I would definitely recommend Sam. He was a pleasure to work with. I would definitely recommend Sam. He was a pleasure to work with. More

Clarence is the most dedicated person I have ever come accross especially in the auto sales industry. He goes above and beyond to make sure every customer is in the right car and gets the best possible d accross especially in the auto sales industry. He goes above and beyond to make sure every customer is in the right car and gets the best possible deal for them and is there every step of the way. He demonstrates how much he cares always. Just purchased (leased) Our 13th VW with Suburban VW and truthfully had it not been for Clarence, the last few may not have been VW's or at Suburban. He is the driving force to keep us coming back. The VW is a great car for sure, but more important is that you feel like family and that you matter, and Clarence does that for all of his customers! Lawrence in the Finance Department was so helpful, professional and very pleasant to go through the process with. More

The salesperson wasn't able to work with me, having cash. The vehicle was priced at 12,449 and I was willing to put most of that. I also ask if they were willing to Negotiate and he told me with the title, a The vehicle was priced at 12,449 and I was willing to put most of that. I also ask if they were willing to Negotiate and he told me with the title, and brand new tires, and some other work. They up the price increased $15,000. Wasn't a good experience More

Suburban VW is a great dealership, this is the third car i have purchased from them and i will keep going back. i have purchased from them and i will keep going back. More

Very happy with the response from Keith and Mikey the service writer experience it was very professional and we are happy with the service we received any future service that’s needed for the car. We wil service writer experience it was very professional and we are happy with the service we received any future service that’s needed for the car. We will be bringing it back to your dealership. Thank you. More

My vehicle delivery was delayed & I was concerned. Mayce, fortunately was a steady reassurance. She responded quickly to my several requests for updates. She assured me the vehicle would arrive and co Mayce, fortunately was a steady reassurance. She responded quickly to my several requests for updates. She assured me the vehicle would arrive and could not be sold elsewhere. Everything she promised did in fact happen. My new Jetta is perfect for me. I am happy with the purchase and am now recommending Suburban VW and Mayce to all my friends. More

Mayce made this process so PLEASANT and easy! She didn’t try to pressure me, didn’t question my numbers and treated me with respect from the moment I walked in the door. I have been doing my ho She didn’t try to pressure me, didn’t question my numbers and treated me with respect from the moment I walked in the door. I have been doing my homework for weeks so came into this appointment well-informed on what I should expect to pay for my ID 4. Walter and Mayce beat my expectations and the best offers I’ve received to date within an hour. I can’t say enough about how nice an experience this was! Who says that about car-buying?? More