
Suburban Volkswagen of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Nic Engler customer sales representative Suburban Volkswagen Nic was very attentive to all my questions and followed up on my requests. He is eager to work with you and to understand your needs. I would highly r Nic was very attentive to all my questions and followed up on my requests. He is eager to work with you and to understand your needs. I would highly recommend Nic Engler to any of my associates if they are in the market for a new or used vehicle. If Nic did not have an answer to one of my questions he was willing to go find out what ever he needed from another source. If you are looking for a responsible helpful car sales associate, give Nic a try. Regards Chris a former used car purchaser of Nic's More
Great service! My mom and I went shopping today for a Pre-Owned vehicle. I would never had considered buying a VW until Jamie suggested it. She was so friendly and My mom and I went shopping today for a Pre-Owned vehicle. I would never had considered buying a VW until Jamie suggested it. She was so friendly and informative, not at all trying to make a sale...just genuinely wanted us to find the best bang for our buck. I would recommend seeing her!!!! More
1st time car buyer-Great Experience! I just bought a 2014 Jetta SE and I was a marvelous experience! I was always leery about going to dealerships but I was definitely put at ease while t I just bought a 2014 Jetta SE and I was a marvelous experience! I was always leery about going to dealerships but I was definitely put at ease while there. My car had just stopped for the last time . I met James Powell while finding out the issue(s) concerning my Nissan...We spoke briefly but it was intriguing. A few days later I came back on a whim ( not remembering who he was), and was greeted warmly. Within 15 min I was in a car test driving and a little while later driving away with my brand new 2014 Jetta se!!! I just want to say I'm so thankful to GOD for this dealership!!!! James & David worked so hard to get my deal through, Even when it looked like a no go... David said hold I'm going to try something else and it worked!!!! I most definitely will probably be back for another Car! Thank you for such a great 1st time car buying experience!!!! Brandon Farmington Hills More
World Class Customer Experience Joe Shannon and his team reached out to our family to offer a great lease end deal. We were not sure at first, but his professional approach, follow- Joe Shannon and his team reached out to our family to offer a great lease end deal. We were not sure at first, but his professional approach, follow-up and tuning his offer to our needs was extremely well done. We are extremely happy with the result. The quick turn around of returning our vehicle and driving off was seemless. Joe, thanks for your extra effort top to bottom. More
Best experience I have had buying a car. Maggie made the car purchasing experience very welcoming. She was very attentive with my needs and patient with my questions. There was never a feeling of pressure car purchasing experience very welcoming. She was very attentive with my needs and patient with my questions. There was never a feeling of pressure or guilt during the whole process. Maggie is a great asset to your company and I will continue to shop and suggest friends and family there. Excellent Service! Thanks again. Sam More
The dealership made me feel like a person, not a number. They got my snarky personality and went with it to relate to me. They were friendly and very honest. They got my snarky personality and went with it to relate to me. They were friendly and very honest. More
I had very little car buying experience. I agreed for all extended warranties and protection plans while buying my new GTI. When I realized that they were not worthy and I could cancel them, I went back to t extended warranties and protection plans while buying my new GTI. When I realized that they were not worthy and I could cancel them, I went back to the dealership to get them canceled. I had a very bad experience as the business manager did not show any interest in answering my questions though I did business with them. He later asked me to step out of his room to check on a customer. I tried to be nice but this was an insult to me so I decided to never go back to this dealership ever again. I don't see a problem in dealerships making money through extended warranties but I expect to see them care the same way, as they do at the time of purchase, when a customer wants to cancel these contracts. More
Clarence was my sales associate. He went above and beyond and I would refer him to family and friends. I can't wait to buy another car from him!!!! and I would refer him to family and friends. I can't wait to buy another car from him!!!! More
They are horrifying. Don't go here. Awful. Awful place. It's basically xxxx on earth. The manager is unhelpful. They said the car was available for sale and it was sold to some weirdo. They should b place. It's basically xxxx on earth. The manager is unhelpful. They said the car was available for sale and it was sold to some weirdo. They should be up to date on what is for sale and what's not. More
Worst follow up and judgmental employees.they charge you thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company instead of siding with the customer.of course that's after I paid the balance in full so they got their money .beyond that point the pay don't care screwing the customer and you will be forgotten the minute you walk out of there More